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After waiting on the phone to support for an inordinate amount of time I
jokingly asked the support rep if they had been told not to answer the
phone for 30 minutes in an attempt to encourage people to log TARs via
metalink. He said that yes, in fact, they had.
Bill Wagman
Univ. of California at Davis
Information Resources
wjwagman_at_ucdavis.edu
(530) 754-6208
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