Re: Question regarding Oracle's stance of non-support for Non-Oracle Public Cloud

From: Kellyn Pot'Vin-Gorman <dbakevlar_at_gmail.com>
Date: Mon, 23 Jan 2023 13:05:38 -0800
Message-ID: <CAN6wuX1_9K==49qCjOyht+jc6vey2hpDHwjY8wgxBeZRWF=J_Q_at_mail.gmail.com>



For me, it's not a big deal. Oracle has a lot to manage with their cloud customers and their on-premises one, so they are no longer certifying anything outside of their own clouds. We have support for Oracle databases in Azure and when a problem arises, you simply verify the problem is a database issues and then ask the customer to open up an SR. Ensuring that customers understand the difference between certified and supported is often the biggest hurdle, but it's not really a big deal. Oracle supports Oracle on Azure and that's the important thing. That they don't have the resources to certify it end to end running on Azure- heck, they probably wouldn't know where to start anyway.

Thanks,

*Kellyn Gorman*
DBAKevlar Blog <
http://dbakevlar.com>
about.me/dbakevlar

On Mon, Jan 23, 2023 at 12:43 PM Chris Taylor < christopherdtaylor1994_at_gmail.com> wrote:

> For you guys running in clouds other than Oracle's public cloud, how do
> you get around this doc? I know you'd have to almost volunteer the
> information that its another vendor's cloud, but dmidecode will show that
> its a cloud environment so I'm curious.
>
> Has anyone run into issues related to this?
>
>
> Doc: Oracle Database Support for Non-Oracle Public Cloud Environments
> (Doc ID 2688277.1)
>

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Received on Mon Jan 23 2023 - 22:05:38 CET

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