Re: July PSU Issue

I got

Bug 26354844 - FusionApps Code With a JDBC Thin Connection Reports ORA-7445 __intel_ssse3_rep_memcpy (Doc ID 26354844.8)

Bug 26354844  FusionApps Code With a JDBC Thin Connection Reports ORA-7445 __intel_ssse3_rep_memcpy

That doesn't seem relevant. How are you trying to open a SR? I usually do it from my Chrome browser. This is the first time I heard of Oracle error while trying to open a SR.

We’ve installed the July PSU and have been testing and found the following issue:

 

When attempting to change the sys password, it generates an ORA-07445:

 

SQL> alter user sys identified by xxxxxxxxxxxxxxxxx;

alter user sys identified by xxxxxxxxxxxxxxxxxx

*

ERROR at line 1:

ORA-03113: end-of-file on communication channel

Process ID: 15559

Session ID: 263 Serial number: 7056

 

In the alert log, I see:

 

ORA-07445: exception encountered: core dump [__intel_ssse3_rep_memcpy()+9660] [SIGSEGV] [ADDR:0x1C] [PC:0x6F3861C] [Address not mapped to object] []

 

I am trying to create an SR, but it keeps returning an error 504, so I can’t get that done, either. 

 

Has anyone run into this?  Is there a fix or workaround?  We have production patching scheduled for Saturday morning, so this is urgent.

 

This is 19c (19.12.0.0) on Red Hat 7.

 

 

Scott Canaan ‘88
Sr Database Administrator
Information & Technology Services
Finance & Administration

Rochester Institute of Technology
o: (585) 475-7886 | f: (585) 475-7520

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