July PSU Issue

From: Scott Canaan <srcdco_at_rit.edu>
Date: Tue, 10 Aug 2021 17:35:01 +0000
Message-ID: <9d892c9ca97a4fb6817aa0e004d6ac48_at_ex04test91a.ad.rit.edu>

We've installed the July PSU and have been testing and found the following issue:

When attempting to change the sys password, it generates an ORA-07445:

SQL> alter user sys identified by xxxxxxxxxxxxxxxxx;
alter user sys identified by xxxxxxxxxxxxxxxxxx

*
ERROR at line 1:
ORA-03113: end-of-file on communication channel Process ID: 15559
Session ID: 263 Serial number: 7056

In the alert log, I see:

ORA-07445: exception encountered: core dump [__intel_ssse3_rep_memcpy()+9660] [SIGSEGV] [ADDR:0x1C] [PC:0x6F3861C] [Address not mapped to object] []

I am trying to create an SR, but it keeps returning an error 504, so I can't get that done, either.

Has anyone run into this? Is there a fix or workaround? We have production patching scheduled for Saturday morning, so this is urgent.

This is 19c (19.12.0.0) on Red Hat 7.

Scott Canaan '88
Sr Database Administrator
Information & Technology Services
Finance & Administration
Rochester Institute of Technology
o: (585) 475-7886 | f: (585) 475-7520
srcdco_at_rit.edu<mailto:srcdco_at_rit.edu> | c: (585) 339-8659

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Received on Tue Aug 10 2021 - 19:35:01 CEST