Re: Login Slow on One Database using ArcGIS

1.Does the app runs multiple queries before it acks successful logon to the user ? If so logon trigger trace 10046 can help us if there are some queries that run and if there is any slowness due to that.

2. Does it spawn many connections which server is unable to handle it might be swapping or please check if the huge pages are used[if Linux]. Since you are already checked on cpu resource.

3.Any warning messages/errors from OS level ?

On Wed, Jan 3, 2018 at 10:18 AM, Sallie Cottingham < Sallie.Cottingham_at_cot.tn.gov> wrote:

> Mark,
>
> Unfortunately AWR and Statspack is not available on the DBs on this
> server, so that complicates things too. This is an older DB that was
> created by someone else and handed off to me. I do know that automatic
> memory management is not in use.
>
> Sallie
>
>
>
> *From:* oracle-l-bounce_at_freelists.org [mailto:oracle-l-bounce_at_
> freelists.org] *On Behalf Of *Powell, Mark
> *Sent:* Wednesday, January 3, 2018 12:00 PM
> *To:* ORACLE-L <oracle-l_at_freelists.org>
> *Subject:* Re: Login Slow on One Database using ArcGIS
>
>
>
>
>
> Sallie, do you have access to the AWR or Statspack. I would check the
> reports for the problem database to see if any specific waits or queries
> stand out as potential issues. The reports should also vie you an idea of
> the load. This one database could have 3X the connections as the other
> three databases combined for all we know so I say first try to make sure
> the instance in fact looks fine using traditional measures. If automatic
> memory management features of one type or another are in use verifying that
> the memory distribution has not ended up badly skewed should also be one of
> the checks on your list.
>
>
>
>
>
> Mark Powell
>
> Database Administration
>
> (313) 592-5148
>
>
>
>
> ------------------------------
>
> *From:* oracle-l-bounce_at_freelists.org <oracle-l-bounce_at_freelists.org> on
> behalf of Sallie Cottingham <Sallie.Cottingham_at_cot.tn.gov>
> *Sent:* Wednesday, January 3, 2018 12:16:52 PM
> *To:* ORACLE-L
> *Subject:* Login Slow on One Database using ArcGIS
>
>
>
> I have a server that has 4 databases on it and the user is reporting that
> logging in to one specific database is extremely slow when using VPN, but
> that all of the others are fine.
>
> What I have found out (and confirmed with the user) is that logging into
> the DB thru SQL*Plus or TOAD has no issues. The problem occurs when they
> are logging into the DB thru their application which happens to be ArcGIS.
> This is a standalone DB running 11.2.0.4.
>
>
>
> Our Infrastructure Architect is telling me that the server itself is
> almost maxed out on CPU and so he has added RAM to it. (It is a VM
> machine) He is telling me that I am going to need to increase the SGA on
> the DB to solve the problem.
>
>
>
> Before I go there I wanted to check with this group to provide any ideas
> on what I can look for to help pinpoint the problem. My tendency is to
> think that it is a network problem or some problem with the ArcGIS setup
> since the problem only occurs when using the application, not when access
> is thru SQL*Plus or TOAD. Also, the other 3 databases on this server are
> also running ArcGIS with no issues. I’m just not sure where to begin
> looking and would appreciate any help!
>
>
>
>
>
> *Sallie Cottingham*
>
> Database Administrator
>
> Division of Technology Solutions
>
> Comptroller of the Treasury
>
> 425 Fifth Avenue North
> <https://maps.google.com/?q=425+Fifth+Avenue+North%0D+Nashville,+TN+37243&entry=gmail&source=g>
>
> Nashville, TN 37243
> <https://maps.google.com/?q=425+Fifth+Avenue+North%0D+Nashville,+TN+37243&entry=gmail&source=g>
> -34001
>
> *Sallie.Cottingham_at_cot.tn.gov <Sallie.Cottingham_at_cot.tn.gov>*
> 615-401-7962 <(615)%20401-7962>
>
>
>
>
>
> *The Comptroller’s Nashville office is moving to a new location. Our
> office’s telephone numbers, fax numbers, and e-mail addresses will not
> change. However, effective December 18, 2017, all mail should be sent to
> the following address:*
>
>
>
> *Tennessee Comptroller of the Treasury*
>
> *Technology Solutions*
>
> *Cordell Hull Building*
>
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> <https://maps.google.com/?q=425+Fifth+Avenue+North%0D+*_Nashville,+TN+37243_*&entry=gmail&source=g>*
>
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>
>

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