re: [Questions about Oracle World Wide Support] / Re: ORACLE-L Digest -- Volume 2001, Number 200

From: Rachel Carmichael <carmichr_at_hotmail.com>
Date: Thu, 19 Jul 2001 12:14:30 -0700
Message-ID: <F001.0034F06B.20010719122144@fatcity.com>

Eric,

Where you been???? Welcome back.

>
>Be aware that if you do not pay for continuing support, and then you
>later (years later) decide you need a suport contract again *for the
>platform you started on*, Oracle has been known to retroactively
>charge (at a percentage at least 50%?) for the years of "missed"
>support. nasty surprise.
>

try 100%... you have to pay for the support as if you had had it. If you work for a big enough company, it's possible to negotiate a settlement and pay less (I did it, but it took me 6 months to work it out).

Oh, and if you don't have support, you can always "just" pay for an Oracle Consultant to come in and help you -- at a VERY high rate.

Rachel

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Author: Rachel Carmichael
  INET: carmichr_at_hotmail.com

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Received on Thu Jul 19 2001 - 14:14:30 CDT