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Home -> Community -> Mailing Lists -> Oracle-L -> Contract wording
Dear List,
We are about to purchase an application that uses
Oracle. For various reasons, we will be purchasing the
Oracle licenses from the vendor instead of Oracle
themselves. We will also be buying Oracle support
through the vendor, which in the language of the
vendor, means that they want to be the middle man
between us and Oracle for support calls. I want the
option of going through the vendor or directly to
Oracle to avoid this extra layer of
(mis)communication.
This being our first encounter with this type of setup, I was wondering if anyone had language that they use in a contract that addresses this situation.
TIA,
Larry Hahn
DBA
Journal Sentinel, Inc.
Milwaukee, Wi 53203
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