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Home -> Community -> Usenet -> c.d.o.misc -> Re: Where to post bug reports
On Fri, 14 Aug 1998 13:41:12 GMT, roba_at_ita.cph.dk (R. Maitland Baxter)
wrote:
>hello,
> could someone tell me where i should post a bug report
>regarding an Oracle driver (specifically their JDBC thin driver for
>Java). i've been to their website and couldn't find anything even
>close. sorry if this is obvious for you guys but i'm an applicaitons
>programmer and i haven't worked with oracle before. in case your
>interested, the bug in the driver causes the JDBC connection to crap
>out whenever a "keep alive" signal is sent from the database. if i
>remove the line SQLNET.EXPIRE_TIME = X from the file sqlnet.ora, the
>connection works fine. thanks for any help (please cc a copy of any
>replies to my email if possible)
Normally, the best avenue to log bugs is through our Worldwide Support organization.
JDBC support for Oracle Customers (have customer number ready) is either at: http://support.oracle.com.
or call (650)506-1500.
Specifically with this bug, this has been already logged and corrected. The 8.0.4.0.6 version of this driver corrects the above-mentioned problem.
Let me know if this does not work for you.
>-rob
>____________________________________
>"That was good . . . but not great." - Homer J. Simpson
>
Thanks!
Joel
Joel R. Kallman Oracle Government, Education, & Health
Columbus, OH http://govt.us.oracle.com jkallman@us.oracle.com http://www.oracle.com
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