Cloud Control Issue

Agent is going down due to an OutOfMemoryError
----- 2024-01-09 13:28:25,329::2923::Checking status of EMAgent : 1951180 -----

• 2024-01-09 13:28:25,329::2923::EMAgent exited at 2024-01-09 13:28:25,329 with return value 57. -----
• 2024-01-09 13:28:25,329::2923::EMAgent will be restarted because of an Out of Memory Exception. -----
• 2024-01-09 13:28:25,330::2923::EMAgent is Thrashing. Exiting loop. -----
• 2024-01-09 13:28:25,330::2923::Commiting Process death. -----
• 2024-01-09 13:28:25,330::2923::writeAbnormalExitTimestampToAgntStmp: exitCause=OOM : restartRequired=0 -----
• 2024-01-09 13:28:25,330::2923::Exited due to Thrash. -----

In working with the sys admin, he said that it's our problem and has no idea where to look and which parameter needs to be changed, let alone what to change it to.

Where do we look to figure this out?

Scott Canaan '88
Sr Database Administrator
Information & Technology Services
Finance & Administration
Rochester Institute of Technology
o: (585) 475-7886 | f: (585) 475-7520
srcdco_at_rit.edu<mailto:srcdco_at_rit.edu> | c: (585) 339-8659

CONFIDENTIALITY NOTE: The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this information.