Re: chatGPT for troubleshooting Oracle errors

Just for completeness :-)

Neither myself, nor chatGPT are qualified to tell anyone whether Rimini Street's actions might have constituted a criminal breach of copyright of course.

Regards

John

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Is breaking copyright a criminal offence

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On Sat, 21 Jan 2023, 22:01 Mark W. Farnham, <mwf_at_rsiz.com> wrote:

> I believe this is a reasonable link as a starting point to back track on
> the various cases and results. Of course Rimini Street and Oracle have each
> their own press releases.
>
>
>
> I don’t have a dog in this fight.
>
>
>
> Tim’s probably correct that none of the breaches of contract rise to the
> level of a criminal offense. They apparently did not break into Oracle to
> obtain the files, since they apparently did so on behalf of licensed
> customers who apparently had every right to hire a third party to obtain
> and apply the patches for them. My understanding of the rulings is that
> those lawfully obtained files where then put to unlicensed use. That’s just
> my layman’s understanding. But it’s pretty easy to read the rulings
> yourself.
>
>
>
>
> https://www.cio.com/article/303439/oracle-scores-another-legal-victory-against-rimini-street.html
>
>
>
> As for chatGPT, sorry, I have no content to add.
>
>
>
> *From:* oracle-l-bounce_at_freelists.org [mailto:
> oracle-l-bounce_at_freelists.org] *On Behalf Of *John Thomas
> *Sent:* Friday, January 20, 2023 2:53 PM
> *To:* tim.evdbt_at_gmail.com
> *Cc:* Sandra Becker; Neil Chandler; oracle-l
> *Subject:* Re: chatGPT for troubleshooting Oracle errors
>
>
>
> Yes, you're almost certainly correct, at least in terms of US law. I think
> the Tomorrow Now case was about breach of contract or copyright. I'm no
> lawyer.
>
>
>
> I am pretty sure Rimini Street cannot supply patches though, because I had
> vigorous discussions with them about it at an Oracle conference exhibition
> and I'm sure they were clear they did not do that.
>
>
> Regards,
>
>
>
> John Thomas
>
>
>
> N.B. Nothing I have said should be construed as legal advice, you need to
> seek qualified opinion if in doubt about legal issues.
>
>
>
>
>
>
>
> On Fri, 20 Jan 2023 at 19:28, Tim Gorman <tim.evdbt_at_gmail.com> wrote:
>
> >> Rimini Street can't supply patches without breaking the law, so you're
> stuck on the version you have.
>
> Not sure if that is true, because then I don't understand how Rimini
> Street could have even *existed *for the past 2 decades or so?
>
> But pretty certain that "breaking the *law*" is the wrong description,
> and "violating a *contract*" is a better description of Rimini's risk.
> It's a civil issue, not a criminal issue; an important distinction. :)
>
>
>
> On 1/20/2023 9:49 AM, John Thomas wrote:
>
> Wow.
>
>
>
> Rimini Street can't supply patches without breaking the law, so you're
> stuck on the version you have. But I guess you understand that. Your
> boss...?
>
>
>
> I'd keep an eye on the jobs lists.
>
>
>
> Good luck.
>
>
>
> Regards, John
>
>
>
> On Fri, 20 Jan 2023, 17:19 Sandra Becker, <sbecker6925_at_gmail.com> wrote:
>
> To save money, the company canceled our support contract with Oracle a
> couple of years ago. This means a lot of searching for answers and relying
> on the kindness of people on oracle-l. They finally contracted with Rimini
> Street last year, but so far we've been able to find answers before they
> came back to us with solutions.
>
>
>
> Suffice to say my boss is NOT a DBA. He frequently tries to tell us how
> to do things when he has no clue what he's talking about. I did try using
> chatGPT for a couple of the errors we are encountering building our
> standbys, but they were not very helpful. I still have access to MOS, just
> can't open tickets, and that has been more helpful, as well as posting on
> oracle-l.
>
>
>
> Sandy
>
>
>
> On Fri, Jan 20, 2023 at 12:59 AM John Thomas <jt2354_at_gmail.com> wrote:
>
> Hi Neil. I hear what you are saying, but it comes back with some
> surprisingly well-written and accurate answers to specific questions about
> Oracle. I wonder if it's read the manuals... and what the legal
> implications of that are.
>
>
>
> Recommend you sign up for an account and give it a try :-)
>
>
>
> (Not that you'd rely on it for serious answers to production questions, I
> still suspect the OP's boss is a bit too much of a sci-fi fan, but for
> curiosity. I think it's doing something other than returning the "average"
> answer.)
>
>
> Regards,
>
>
>
> John Thomas
>
>
>
>
>
> On Thu, 19 Jan 2023 at 23:24, Neil Chandler <neil_chandler_at_hotmail.com>
> wrote:
>
> AI’s tend to work on average opinion. If you are happy with your first
> Google hit giving you the correct answer, then ChatGPT will also be fine.
> They work on a similar method of answers to google, where popularity and
> “average” is more important than accuracy.
>
> The more accurate your input, the better your outcomes will be with an AI
> - it does have some value - but from my attempts to get great answers from
> ChatGPT I was largely disappointed at how anodyne the answers were. We
> aren’t there yet.
>
> Neil.
> sent from my phone
>
> > On 19 Jan 2023, at 21:26, Sandra Becker <sbecker6925_at_gmail.com> wrote:
> >
> > 
> > My boss is pushing my DBA team to use chatGPT for troubleshooting Oracle
> errors instead of using google or MOS. Has anyone had experience using it
> for this purpose? What has your experience been? Would you recommend it
> as another tool in the toolbox or as a replacement?
> >
> > Would appreciate any feedback.
> >
> > --
> > Sandy B.
> >
> --
> http://www.freelists.org/webpage/oracle-l
>
>
>
> --
>
> Sandy B.
>
>
>
>

--
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