Re: Reporting an optimizer bug
Date: Mon, 24 Jan 2022 10:31:19 +0100
Message-ID: <CAO8HWHb0r8HCeaghciV1eJZEhpbKDBU1sA7mSWEcj-BPJNpHrA_at_mail.gmail.com>
On Mon, Jan 24, 2022 at 10:22 AM Jonathan Lewis <jlewisoracle_at_gmail.com> wrote:
>
> Managed to hit "Send" prematurely.
>
> Signing in to MOS to follow up the details I found that it didn't quite
> match my memory of a similar bug that was raised on a forum somewhere a few
> months back, but it linked on to this one: Query Against Dictionary Views
> Extracting Tablespace Information is Slow or Appears to Hang (Doc ID
> 1292253.1)
> which includes further details that looked familiar.
>
> Is this your case?
>
> If not, do you have the SQL_ID for the query causing your problem, and
> have you searched MOS (or done a google search) for the sql_id - you may
> find that someone else has already reported it and got some bug number or
> extra information about it.
>
> Regards
> Jonathan Lewis
>
>
>
> On Mon, 24 Jan 2022 at 09:17, Jonathan Lewis <jlewisoracle_at_gmail.com>
> wrote:
>
>>
>> Your description sounds like a known bug - but that may be a coincidence.
>> I used the following set of words for a google search: EM13 tablesace
>> management slow query
>> The first hit was a reference to MOS Doc id:
>> Enterprise Manager 10g to 12c - Tablespace Data Query shows as Top SQL
>> and Runs Slow (Doc ID 1327378.1
>> The fact that the title limits itself to 12c doesn't necessarily mean
>> that you won't see the same in EM13.
>>
>>
>>
>>
>> On Mon, 24 Jan 2022 at 07:23, Nilo Segura <nilosegura_at_gmail.com> wrote:
>>
>>> Hello,
>>> We have found what we believe is a bug in the optimizer, and we are
>>> trying to report this problem to Oracle with no success at all. We have
>>> found two workarounds that generate a very good plan. The problem is with
>>> one query executed by the EM 13c (related to tablespace monitoring). These
>>> are SYS related objects, so it is not possible to get all the info with
>>> dbms_sqldiag (testcase), even though support told us precisely to do that :(
>>>
>>> So my question is, for those of you have succeeded in reporting these
>>> issues to Oracle.. What is the magic trick ? We are hitting a wall here and
>>> it is extremely frustrating, looks like they do not want at all to open a
>>> bug report. And yes, we have escalated the SR with no positive result
>>> either.
>>>
>>> Best regards.
>>> --
>>> Nilo Segura
>>> Oracle Support - IT/DB
>>> CERN - Geneva
>>> Switzerland
>>>
>>
-- Nilo Segura Oracle Support - IT/DB CERN - Geneva Switzerland -- http://www.freelists.org/webpage/oracle-lReceived on Mon Jan 24 2022 - 10:31:19 CET