Re: Oracle Sales Rep - who deals with them in your Org

Oh I have no problem talking with the reps. It is my Director and above that they try to reach that have no interest in having a conversation with them. Even my manager of Infrastructure doesn't want to. It is all on me, which is fine, just wondering if that is normal with you all too.

On Wed, Mar 10, 2021 at 4:08 AM Thomas Roach <troach_at_gmail.com> wrote:

> This is not unique to Oracle. Yes, it’s important for you to have a good
> relationship and good communication with your vendors’ account executives.
>
> Think of it from their side. They have targets to meet. They are measured
> on how well they can maintain and grow their businesses. That means they
> need line of site into strategic priorities at the company you work for.
> They want to make sure they have relationships with key decision makers
> with authority to approve / fund projects, especially when there are
> competing priorities. So, a good sales rep is going to reach out and find
> these people and they will deem you as a gatekeeper if you try and limit
> who they can talk to.
>
> What I would do is have a conversation. The more information you can share
> around company strategy and how the technology you work on helps drive
> that, the more they will see you as a strategic partner. Get them to help
> you justify why the company invests in the technology you work on to help
> support the businesses key initiatives and to defend the spend. This is
> likely to get them to trust you, especially when you tell them not to go
> contact so-and-so as it might mess their deal up if they do. In turn, you
> can also offer to introduce them to key people at the appropriate time. Try
> to get them to work for you and not against you. Get them to see you as a
> coach or a champion who can help them navigate the complexity of your
> organization. Otherwise, they’re just going to go around you.
>
> Hope this helps.
>
> Sent from my iPhone
>
> > On Mar 9, 2021, at 9:30 PM, Jeff Chirco <backseatdba_at_gmail.com> wrote:
> >
> > 
> > Ok so my question here is about how high up in your organization do your
> Oracle reps deal with. For us especially when we get new reps they are
> constantly call and email my Director and VP. At my company me as the Lead
> DBA is the only one who deals with the sales rep. My directory and VP have
> no interest in talking to these reps and they get irritated at their
> constant messages
> >
> > How is it at your company, are your Director/VP/CTO/CIO involved with
> the reps? Just curious how things are at other places.
> >
> > I always try to tell the reps to only contact myself but that only lasts
> for so long.
>

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