Re: Windows Client Install Crashes

Did your colleague check the file digest (sha1/sha256) after download?� I once encountered the same behavior.� The downloaded file was corrupt.� After re-downloading the file and confirming the digest, the install ran successfully.

Mike

On 7/22/20 1:15 PM, MacGregor, Ian A. (Redacted sender ian for DMARC) wrote:
> A colleague is trying to install. the Win32 12201 �client on a Windows
> 10 box. �The install is crashing immediately. �The only thing we can
> find in regard to this problem is to make sure the install is done as
> an administrator. �This is how the install is being done. � My
> colleague has been successful installing on prior Windows versions.
>
> The crash happens before any files are written. �This particular
> client �is necessary to support a third party application per the vendor.
>
> I also couldn't figure out how to open an SR on a �client. �Nothing
> Ityped into the product filtering box worked.
>
> Has anyone been able to install this particular client on Windows 10.
> �How did you get around the �error
>
> Ian MacGregor
> SLAC NATIONAL ACCELERATOR LABORATORY
>

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