Exadata Machine spare part administration

From: Kamran Agayev (IT/DBA) <"Kamran>
Date: Thu, 28 Nov 2019 14:42:19 +0000
Message-ID: <9bddf8a145b046fbbce98ed1fb01a016_at_azercell.com>



Hello everybody

This year we were informed that Oracle doesn't allow partners to have a stock for Exadata spare parts. It means that you have either order a spare part once it's failed (which takes time for the shipping etc.) , or buy and keep it in your stock. They just don't provide extra spare parts (for free, to keep it in partner's stock)

As almost everything in Exadata is redundant, it means we can order the failed hardware and just wait for it for few days and then use it once it's arrived. We have hosted some critical production databases in Exadata machine (X7-2) and we also have a fully functional standby Exadata. However, to maintain 24x7 availability of databases, we have an option to buy some spare parts in advance and keep them in the stock and make sure we will not have any downtime in the production environment

So I have 2 questions:

  • Can we confirm that the Exadata machine is redundant by itself and we don't need to buy spare parts in advance? (with and without considering the standby Exadata, as it's going to take some time to perform switchover of all databases)
  • Did you have any bad experience regarding Exadata hardware failure which caused downtime of whole Exadata machine so far?

Thanks beforehand
BR,

Kamran Aghayev A.



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Received on Thu Nov 28 2019 - 15:42:19 CET

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