Re: More Support woes!
From: Yong Huang <yong321_at_yahoo.com>
Date: Wed, 27 Nov 2013 12:51:09 -0800 (PST)
Message-ID: <1385585469.53113.YahooMailNeo_at_web184804.mail.gq1.yahoo.com>
> I would encourage folks to make these things known to Chris Warticki > (Global Customer Management ... Hi Charles, I don't think he cares about some of the issues we care more. Take "The Page has Expired dialog" issue http://blog.tanelpoder.com/2013/08/19/c-mos-how-to-get-rid-of-the-annoying-the-page-has-expired-dialog-in-my-oracle-support/ as an example.Seven months ago I contacted him for considering a fix. Apparently they think there're always other issues that *they*, the non-users, think have a higher priority. I bet they enjoy beautifying the web site more than usability.
Date: Wed, 27 Nov 2013 12:51:09 -0800 (PST)
Message-ID: <1385585469.53113.YahooMailNeo_at_web184804.mail.gq1.yahoo.com>
> I would encourage folks to make these things known to Chris Warticki > (Global Customer Management ... Hi Charles, I don't think he cares about some of the issues we care more. Take "The Page has Expired dialog" issue http://blog.tanelpoder.com/2013/08/19/c-mos-how-to-get-rid-of-the-annoying-the-page-has-expired-dialog-in-my-oracle-support/ as an example.Seven months ago I contacted him for considering a fix. Apparently they think there're always other issues that *they*, the non-users, think have a higher priority. I bet they enjoy beautifying the web site more than usability.
-- http://www.freelists.org/webpage/oracle-lReceived on Wed Nov 27 2013 - 21:51:09 CET