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Home -> Community -> Mailing Lists -> Oracle-L -> RE: how good is oracle tech support?
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> -----Original Message-----
> From: mark.powell_at_eds.com=20
> Sent: 06 April 2004 15:32
> To: mark.powell_at_eds.com; oracle-l_at_freelists.org
> Subject: RE: how good is oracle tech support?
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On the other hand I considered this question clear, and the information is = not readily apparent from the DataGuard maniual - I was looking in the wron= g place. I think the initial response exemplifies that sometimes you need t= o ask the question 2 or 3 times to get a decent response. Yes it is a simpl= e query - but getting confirmation from support that our DR solution is sup=ported seemed sort of important
### Detailed Problem Statement: ###
Under 8i Standard Edition creation and maintenance of a standby database=20
manually was supported. Is this functionality still available and supported=
under 9i Release 2 Std Edition or is DataGuard/Standby now available only =
to EE=20
customers?=20
14-AUG-03 08:48:09 TAR has been assigned to an analyst -- Sending email.=20
14-AUG-03 09:00:32 The DataGuard is available only with Oracle9i Enterprise Edition.
For more informations please read:
NOTE:165296.1 - Upgrading to 9i with Standby Database in place
Regards,
Name withheld to protect the guilty.=20
Niall Litchfield
Oracle DBA
Audit Commission
+44 117 975 7805=20
-- Archives are at http://www.freelists.org/archives/oracle-l/ FAQ is at http://www.freelists.org/help/fom-serve/cache/1.html -----------------------------------------------------------------Received on Tue Apr 06 2004 - 10:02:12 CDT
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