RE: Re-open a ticket that is closed using SQL

From: Jamadagni, Rajendra <Rajendra.Jamadagni_at_espn.com>
Date: Wed, 06 Mar 2002 09:48:42 -0800
Message-ID: <F001.00420E52.20020306094842@fatcity.com>

You should have flag on the ticket saying that ticket is closed, if you want to reopen, a simple update would do the trick.

Raj

---

Rajendra Jamadagni MIS, ESPN Inc.
Rajendra dot Jamadagni at ESPN dot com
Any opinion expressed here is personal and doesn't reflect that of ESPN Inc.

QOTD: Any clod can have facts, but having an opinion is an art!

-----Original Message-----
Sent: Wednesday, March 06, 2002 10:53 AM To: Multiple recipients of list ORACLE-L

I am desinging a web base for user to open/update/close tickets using oracle8i. My question is how do I setup to let user re-open a close ticket for updating. I use SQL command "delete" to close ticket so the ticket could not be re-open for updating. Please advise.

Thanks,
David
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Author: Nguyen, David M
  INET: david.m.nguyen_at_xo.com

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Author: Jamadagni, Rajendra
  INET: Rajendra.Jamadagni_at_espn.com

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To REMOVE yourself from this mailing list, send an E-Mail message to: ListGuru_at_fatcity.com (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing). Received on Wed Mar 06 2002 - 11:48:42 CST