good people skills -- you leave them smiling even when you tell them no
they can't have what they want. You are not arbitrary about decisions,
you explain WHY something won't work and offer an alternative that
will.
You smile at people, get to their work as quickly as you can, explain
delays when you can't.
Oh, and you ask "how are you" and LISTEN for the answer :)
Rachel
- Randy Kirkpatrick <randywk_at_usa.net> wrote:
> RS
>
> That doesn't sound like good people skills ...
> just that you don't put up with any $ # ! ? ...
> Good people skills would leave them thinking their
> "whimsies were entertained" and you wouldn't call developers -
> "duhvelopers"
> (even if they are duhveloping with half a brain!)
>
> Randy Kirkpatrick
>
>
> -----Original Message-----
> From: Sakthi , Raj [SMTP:rajan_sakthi_at_yahoo.com]
> Sent: Thursday, November 08, 2001 10:25 AM
> To: Multiple recipients of list ORACLE-L
> Subject: RE: Another Oracle DBA gets "The Bullet" in the UK - Seeking
> an O
>
> Well....when it comes to people skills I am THE winner
> in my company.....every Duhveloper and some went and
> complained that I don't entertain their whimsies and
> Fancies to CIO ( they put it much harsher, of
> course..;) ).But you know ,when you have 20 database
> and 3 OS and few Java duhvelopers let loose in the
> system , then you don't have a chance to look at your
> apartment in daylight...heck last week I was in same
> clothes for 42 Hours straight recovering 150 GB
> Monster from a 'rolling disaster'. Say anything else
> but don't say my Job is not complex...Thank God I love
> what I do.
>
> Cheers,
> RS
>
> --- DENNIS WILLIAMS <DWILLIAMS_at_LIFETOUCH.COM> wrote:
> > Rachel - Thanks for sharing some tips. I think that
> > in hard times it is
> > worth considering how valuable you are considered by
> > the people that pay
> > your salary.
> > Aside for the objective or "true" value of the DBA
> > to the
> > organization, I think there are two other aspects.
> > 1. How perceptive your manager is. We can't pick
> > our boss (usually)
> > and can't control their technical background or
> > their perceptiveness. I have
> > had some non-technical managers that were remarkably
> > perceptive.
> > 2. Most of us didn't become DBA's because we had
> > excellent
> > communication skills. Most of us picked a technical
> > career because we
> > noticed in school that we were better at figuring
> > out technical puzzles.
> > Often we tend to concentrate on resolving the
> > puzzles as quickly as possible
> > and ignore the communication aspect, assuming that
> > everyone will see that we
> > are busy and will assume that we are doing really
> > important stuff that
> > nobody else is smart enough to figure out.
> > However, these assumptions don't always pan out.
> > Recently my company
> > made a larger commitment to Oracle (not in terms of
> > the DBA staff, I'm still
> > soloing). I thought this was great because I
> > interpreted it as more job
> > security. However, suddenly there was more emphasis
> > on ability to
> > communicate. I am now working on ways to enhance my
> > "people skills". The
> > book I have found that speaks in simple enough terms
> > for me is Dale
> > Carnegie's classic "How to Win Friends and Influence
> > People". Any other
> > resources along these lines would be appreciated.
> > Most of the current
> > self-help books are more along the lines of "how to
> > get rich". Gave that
> > idea up a long time ago.
> > Dennis Williams
> > DBA
> > Lifetouch, Inc.
> > dwilliams_at_lifetouch.com
> >
> >
> > -----Original Message-----
> > Sent: Wednesday, November 07, 2001 2:15 PM
> > To: Multiple recipients of list ORACLE-L
> > O
> >
> >
> > my boss asked me to stop including him on all the
> > emails etc.
> >
> > he says "if I don't say anything to you then you are
> > doing a good job"
> >
> > I say "I need you to be my boss"
> >
> > we are a small group and everyone seems to speak at
> > mega-volume.
> > Everyone knows what everyone else's problem is and
> > who fixed it and
> > how.
> >
> > My teammates know what I do -- I tell them they
> > don't really need me,
> > but that's because we have it under control. They
> > tell me I'm nuts --
> > and I have to say, it's gratifying to hear "thank
> > goodness you are
> > back" whenever I come back from vacation.
> >
> >
> > --- Kimberly Smith <kimberly.smith_at_gmd.fujitsu.com>
> > wrote:
> > > The way around that is to actually let them know
> > what preventative
> > > stuff you did. I provide my manager with a weekly
> > report and in
> > > there
> > > is a section called "application maintenance and
> > administration".
> > > I even put in there when I spend time with a
> > developer showing them
> > > some SQL or PL/SQL tricks.
> > >
> > > Now, my teammates think I do nothing. Even after
> > I sit there for
> > > an hour helping them out. Just cause I do my job
> > right the first
> > > time
> > > and there really are no issues. But they don't
> > really count.
> > >
> > > -----Original Message-----
> > > Sent: Tuesday, November 06, 2001 7:50 PM
> > > To: Multiple recipients of list ORACLE-L
> > > O
> > >
> > >
> > > my $0.02
> > >
> > > the problem is, if we do our jobs properly, they
> > don't have problems.
> > > And if they don't have problems they figure
> > "nothing ever goes wrong
> > > with the database, why do I need the DBA?"
> > >
> > > except of course, that the reason nothing goes
> > wrong is because we
> > > catch it before it happens.
> > >
> > > Catch-22... if we do it right they don't think
> > they need us, if it
> > > breaks they scream that we should have found it
> > before it happened
> > > and
> > > prevented it
> > >
> > >
> > > --- Sujatha Madan <sujatha.madan_at_cmc.cwo.net.au>
> > wrote:
> > > > I totally agree with Martin. Any company with an
> > Oracle DB that's
> > > > worth it's
> > > > salt, needs a proper DBA!!!
> > > >
> > > > A lot of big companies are asking their Unix
> > admins to have "some"
> > > > Oracle
> > > > DBA knowledge. How is it possible for the DB to
> > function properly
> > > > when those
> > > > kind of sysadmins spend about 2 hours a week
> > looking at a
> > > > database???
> > > >
> > > > The place I'm working at did not have a DBA
> > before I joined - the
> > > > sysadmin
> > > > team "looked after it". I found out later that
> > nothing had been
> > > done
> > > > to the
> > > > database since it was installed by a consultant.
> > Now the place
> > > > reckons that
> > > > they can go back to those days of no DBA (and
> > that's not a
> > > > reflection on my
> > > > abilities - I assure you!:)) ... they just need
> > to get the
> > > headcount
> > > > down
> > > > and that's an easy way!
> > > >
> > > > My 2c worth!
>
=== message truncated ===
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Received on Fri Nov 09 2001 - 07:46:13 CST