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Re:re: [Questions about Oracle World Wide Support] / Re: ORA

From: <dgoulet_at_vicr.com>
Date: Thu, 19 Jul 2001 13:11:12 -0700
Message-ID: <F001.0034F267.20010719130106@fatcity.com>

Rachel,

    You can always do as a local firm around here does, namely byt a server license, enjoy the year of support. And then some years later when you decide to upgrade to the next version, buy that license, in the new version, all over again. Seems rather foolish and costly, but then they have money to burn.

Dick Goulet

____________________Reply Separator____________________
Author: "Rachel Carmichael" <carmichr_at_hotmail.com>
Date:       7/19/2001 12:21 PM

Eric,

Where you been???? Welcome back.

>
>Be aware that if you do not pay for continuing support, and then you
>later (years later) decide you need a suport contract again *for the
>platform you started on*, Oracle has been known to retroactively
>charge (at a percentage at least 50%?) for the years of "missed"
>support. nasty surprise.
>

try 100%... you have to pay for the support as if you had had it. If you work for a big enough company, it's possible to negotiate a settlement and pay less (I did it, but it took me 6 months to work it out).

Oh, and if you don't have support, you can always "just" pay for an Oracle Consultant to come in and help you -- at a VERY high rate.

Rachel



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Received on Thu Jul 19 2001 - 15:11:12 CDT

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