Re: Metalink Itar responds in Record time !

Ahh, I see you've discovered an "undocumented" search capability of Metalink. I've observed the same thing myself. Now, when I'm researching a problem, I actually initiate the creation of an an iTAR just to get the list of documents - a little cumbersome but it certainly beats waiting for an analyst for half an hour to take your call.

Deepak Sharma wrote:

> Once I had a problem and went on to creating a TAR on
> metalink. Before actually creating the TAR, it brought
> up a list of several documents, related to my problem
> and I ended up getting the answer in one of those.
> These documents were actually created from previously
> CLOSED TARs, which one would otherwise not have access
> to doing a simple Search on metalink.
>
> -- Deepak
>
> --- "Ruiz, Mary A (CAP, CDI)"
> <Mary.Ruiz_at_gecapital.com> wrote:
> > Hi, list,
> >
> > I just logged an i-tar with Metalink to report an
> > ora-7445 error in a
> > development database.
> > I uploaded the alert log and a trace file. About 20
> > minutes later, "Doug"
> > calls ME to tell
> > me that problems logged over the internet are
> > receiving higher priority than
> > those phoned in,
> > and that he is working on my problem... amazing to
> > me, because in the i-tar
> > I did specify
> > a development database, not production .
> >
> > What a pleasant surprise !
> >
> > Mary Ruiz
> > Atlanta GA
> > --
> > Author: Ruiz, Mary A (CAP, CDI)
> > INET: Mary.Ruiz_at_gecapital.com
> >
> > Fat City Network Services -- (858) 538-5051 FAX:
> > (858) 538-5051
> > San Diego, California -- Public Internet
> > access / Mailing Lists
> >
> --------------------------------------------------------------------
> > To REMOVE yourself from this mailing list, send an
> > E-Mail message
> > to: ListGuru_at_fatcity.com (note EXACT spelling of
> > 'ListGuru') and in
> > the message BODY, include a line containing: UNSUB
> > ORACLE-L
> > (or the name of mailing list you want to be removed
> > from). You may
> > also send the HELP command for other information
> > (like subscribing).
>
> =====
> Oracle DBA,
> Minneapolis, MN
> USA
>
> __________________________________________________
> Do You Yahoo!?
> Kick off your party with Yahoo! Invites.
> http://invites.yahoo.com/
> --
> Author: Deepak Sharma
> INET: sharmakdeep_at_yahoo.com
>
> Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051
> San Diego, California -- Public Internet access / Mailing Lists
> --------------------------------------------------------------------
> To REMOVE yourself from this mailing list, send an E-Mail message
> to: ListGuru_at_fatcity.com (note EXACT spelling of 'ListGuru') and in
> the message BODY, include a line containing: UNSUB ORACLE-L
> (or the name of mailing list you want to be removed from). You may
> also send the HELP command for other information (like subscribing).

--
   Dev Anand Mathura
   Senior Consultant - Oracle Applications
   Management Information Systems
   61-63 Edward Street, PO Box 544
   Port-of-Spain, Trinidad, W.I.
   phone: (868) 627-4203, fax: (868) 624-8569