Oracle FAQ | Your Portal to the Oracle Knowledge Grid |
![]() |
![]() |
Home -> Community -> Mailing Lists -> Oracle-L -> SupportNotes Installation
Hey All,
Has anyone out there ever successfully installed SupportNotes from Oracle? The last THREE versions I have received have all failed to install from the CD.
The symptoms are as follows, when the progress window appears a status line shows "Oracle SupportNotes %display_version%" - obviously a variable is missing. When the progress bar reachs 100% an error pops up, "SUPNOTES.ins(80): Unbound environment variable 'OB22'"
SupportNotes is now shown as installed in the "Installed Products" window and it can't be un-installed because more errors come up when I attempt to do so. When I launch the product, none of the bookshelves are there - so its useless...
Any clues?
Thanks,
-Fred Miller
Sr. DBA
Merck & Co., Inc.
millerf_at_merck.com
Received on Tue Jan 30 1996 - 10:53:10 CST
![]() |
![]() |