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RDA (Remote Diagnostics Agent) is a utility that can be downloaded from Metalink to collect diagnostics info from an Oracle environment.

This utility is focused at collecting information that will aid in problem diagnosis. When logging a call, Oracle Support will often request that you install the RDA utility, run it and upload the output to Metalink for analysis.

[edit] Output

The simplest way of reviewing the output files is to launch a web browser on the same machine where rda.sh has run and open the file RDA__START.htm located in the RDA_Output directory.

These files are also archived and compressed for easy transfer. Remember to FTP this file in binary mode!

[edit] Also see

Glossary of Terms
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