My Oracle Support

From Oracle FAQ
Jump to: navigation, search
Screenshot of the Metalink Website

My Oracle Support, previously called Metalink, is Oracle's official electronic on-line support service. Users with a valid support contract can register on Metalink.

If you do not have an account, you can register yourself. However, have your company's CSI number ready.

Contents

[edit] History

Oracle announced at the 2008 Oracle Openworld conference that Metalink was enhanced and will hence be called My Oracle Support.

[edit] Services provided

Some of the services provided on Metalink:

  • Headlines (support news)
  • Knowledge Base (support notes)
  • Log SR's (Service Requests) - previously called TAR's.
  • Configuration Support Manager
  • Download patches and updates
  • A discussion forum
  • Product certification matrices
  • Oracle Bug database

[edit] Also see

[edit] External links