RE: 10gR2 Desupport Date?
From: Yong Huang <yong321_at_yahoo.com>
Date: Thu, 19 Nov 2009 13:41:43 -0800 (PST)
Message-ID: <447443.93225.qm_at_web80603.mail.mud.yahoo.com>
Andre,
Date: Thu, 19 Nov 2009 13:41:43 -0800 (PST)
Message-ID: <447443.93225.qm_at_web80603.mail.mud.yahoo.com>
Andre,
If you use the Flash MOS, on the Service Requests page, click the tiny pencil-like icon. You'll have the choice for "Feedback Only (Non-Technical SRs)". If you use the HTML MOS, there's SR Type. You won't miss it.
Oracle support should really work on something more useful, such as searching inside your SR's. I wrote a program to do it and now have to rewrite it. Emails sent to you about your SR used to have the direct URL to the page. It no longer has it. The support developers are so facinated by everything teenagers are excited about as to forget their primary duty.
Yong Huang
- On Thu, 11/19/09, Andre van Winssen <dreveewee_at_gmail.com> wrote:
> Hi Yong Huang,
> Where did you see the non-technical SR's in MOS?
-- http://www.freelists.org/webpage/oracle-lReceived on Thu Nov 19 2009 - 15:41:43 CST