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Re: anyone else get told they have to wait 4 months for a bug fix?

From: Tim Gorman <tim_at_sagelogix.com>
Date: Mon, 24 May 2004 09:29:35 -0600
Message-ID: <BCD770FF.156B9%tim@sagelogix.com>


Ryan,

Not to be unhelpful, but if you're interested, I can regale you with several stories of what happened to me/us back when Oracle Support used to ship one-off patches. All I'll say is: this is a huge improvement and something you don't want to second-guess...

-Tim

on 5/24/04 8:56 AM, ryan.gaffuri_at_cox.net at ryan.gaffuri_at_cox.net wrote:

> This is in production... and we transport large tablespaces daily. Can you
> believe this? We will have serious interruptions in service.
>
> Ryan,
>
> Your Service Request has been reassinged to the High Availability group. You
> are hitting bug 3601253.
>
> It is not possible to deliver a one off patch for this issue. The problem is,
> that to be able to fix this bug we need a change in the SGA. Changing the
> layout of the SGA cannot be done in an one off, because every bit of code that
> accesses the sga would need to be recompiled and shipped. That would involve
> most of the object files in the database.
>
> There is not other option than to apply the next patchset. The fix will be
> available in the next patch release which is 9.2.0.6.
>
> The 9.2.0.6 patchset is scheduled to be available around september.
>
> Please close this SR if the information mentioned above is sufficient.
> Please update this SR with additional information if it is not.
>
> Thanks,
> Henry
>
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Received on Mon May 24 2004 - 10:26:06 CDT

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