RE: RE: MetaSlop

The most important thing to enjoy the touch and fell of the web!

-----Original Message-----
Sent: Tuesday, February 27, 2001 4:00 PM To: Multiple recipients of list ORACLE-L

This reminds me of an experience I had recently. I wanted to open a new checking account. I decided on a particular bank based on the fact that they waive numerous service charges if you do direct deposit, all ATM transactions (< 2 teller visits a month), get your checks as images, etc... Well, I went to the local branch to fill out an application. They told me they do all that online now, so go home and log on the the internet and fill out the app. I went online, and filled out the application on their secure web site. I got a followup phone call from a bank rep who needed more information and verification that I actually filled out the app. Then I got a postal letter saying they could not process my online application and to visit the nearest branch office to open an account. Sheesh! What's the point anymore??? And how much did it cost them to think they were saving money by having an online presence...

> -----Original Message-----
> From: Smart, Anson [mailto:Anson.Smart_at_fritolay.com]
> Sent: Tuesday, February 27, 2001 3:37 PM
> To: Glenn Travis
> Cc: Oracledba_at_Quickdoc. Co. Uk; ORACLE-L_at_fatcity.com
> Subject: RE: RE: MetaSlop
>
>
> Actually they have brought the extra load on themselves. They are
> telling people that they WILL NOT open a tar by phone and will
> not work on a
> problem unless you log a tar in MetaLink. If it was not for the on-site
> support we pay through the nose for, we would be in bad shape.
>
>
>
>
> Glenn Travis <Glenn.Travis_at_wcom.com>
> 02/27/2001 02:24 PM
> To: "Oracledba_at_Quickdoc. Co. Uk"
> <oracledba_at_quickdoc.co.uk>@SMTP_at_Exchange,
> ORACLE-L_at_fatcity.com_at_SMTP@Exchange
> cc:
> Subject: RE: RE: MetaSlop
>
> RE: RE: MetaSlopI just affraid that now that "customers are coming
> to and
> using this valuable knowledge base in staggering numbers.", Oracle
> now has
> ammo to charge more or charge separately for this service. It gets
> them $$
> and will lower the usage. Dare they?
> -----Original Message-----
> From: root_at_fatcity.com [mailto:root_at_fatcity.com]On Behalf Of
> Mohan, Ross
> Sent: Tuesday, February 27, 2001 2:36 PM
> To: Multiple recipients of list ORACLE-L
> Subject: RE: RE: MetaSlop
>
>
> You know, for an announcement to a bunch
> of serious hardcore tech people, it was
> sure SHORT ON DETAILS.
>
> "front end web servers"...
>
> "additional hardware...."
>
> uh huh
> sure
> fine
> whatever.....
>
> The courtesy of a message with some real meat would be
> nice, instead of this McDonalds' Advisory "The fry-o-lators
> are being fixed and should be ready soon now. Please try our
> new apple pies!"
>
> -----Original Message-----
> From: dgoulet_at_vicr.com [mailto:dgoulet_at_vicr.com]
> Sent: Tuesday, February 27, 2001 1:22 PM
> To: Multiple recipients of list ORACLE-L
> Subject: Re:RE: MetaSlop
>
>
>
> For those interested, right from the horses mouth, or other
> orifice as you
> desire:
>
> News & Notes
> MetaLink Performance -
> An Update

>
>
>
> We apologize for the slow response times recently on MetaLink.
> All over
> the
> world our customers are coming to and using this valuable
> knowledge base in staggering numbers. Our Global IT team are
> working
> these
> performance issues as their number one priority.
>
> What is Being Done
> This week four new front-end web servers were brought on line to
> help
> manage
> the load. Additional hardware has been purchased and will
> arrive soon which will make a significant improvement in
> performance.
>
> We appreciate your patience during this time of significant
> growth in
> MetaLink
> usage.
>
> Thanks,
> The MetaLink Team
>
> --
> Please see the official ORACLE-L FAQ: http://www.orafaq.com
> --
> Author:
> INET: dgoulet_at_vicr.com
>
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-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Glenn Travis
  INET: Glenn.Travis_at_wcom.com

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Author: Khedr, Waleed
  INET: Waleed.Khedr_at_FMR.COM

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