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Remedy integrated with OEM.

From: Steve Orr <sorr_at_arzoo.com>
Date: Thu, 22 Jun 2000 18:33:00 -0700
Message-Id: <10536.110212@fatcity.com>


Remedy integrated with OEM. Any DBA's experience the OEM/Remedy scene?

Check it out... http://www2.remedy.com/ppp/partners/pptr80_info.htm

Here's a clipping...
"The OEM Event system uses intelligent agent technology to monitor Oracle systems for performance and availability 24 hours a day. Integration with Remedy extends OEM's native email, paging and console notification services, allowing event alerts to be submitted directly to the Remedy AR system as trouble tickets. Customers can leverage Remedy's workflow engine to implement sophisticated routing, escalation and reporting of service requests for their Oracle systems."

Isn't this just wonderful? Now a help desk clerk may find out about an ORA-0060 before I do! :-( Received on Thu Jun 22 2000 - 20:33:00 CDT

Original text of this message

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