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Updated: 3 hours 44 min ago

Consumer Security for the season and Today's World

Fri, 2014-12-19 13:41

Just to go beyond my usual security sessions, I was asked recently to talk to a local business and consumer group about personal cyber security. Here is the document I used for the session and you might find some useful tips.

Protecting your online shopping experience

- check retailer returns policy

- use a credit card rather than debit card, or check the protection on the debit card

- use a temporary/disposable credit card e.g. ShopSafe from Bank of America

- use a low limit credit card - with protection, e.g. AMEX green card

- check your account for random small amount charges and charitable contributions

- set spending and "card not present" alerts

Protecting email

- don't use same passwords for business and personal accounts

- use a robust email service provider

- set junk/spam threshold in your email client

- only use web mail for low risk accounts (see Note below)

- don't click on links in the email, DON’T click on links in email – no matter who you think sent it

Protecting your computer

- if you depend on a computer/laptop/tablet for business, ONLY use it for business

- don't share your computer with anyone, including your children

- if you provide your children with a computer/laptop, refresh them from "recovery disks" on a periodic basis

- teach children value of backing up important data

- if possible have your children only use their laptops/devices in family rooms where the activity can be passively observed

- use commercial, paid subscription, antivirus/anti malware on all devices (see Note below)

- carry and use a security cable when traveling or away from your office

Protecting your smart phone/tablet

- don't share your device

- make sure you have a secure lock phrase/PIN and set the idle timeout

- don't recharge it using the USB port on someone else's laptop/computer

- ensure the public Wi-Fi which you use is a trusted Wi-Fi (also - see Note below)

- store your data in the cloud, preferably not (or not only) the phone/tablet

- don't have the device "remember" your password, especially for sensitive accounts

- exercise caution when downloading software e.g. games/apps, especially "free" software (see Note below)

Protect your social network

- don't mix business and personal information in your social media account

- use separate passwords for business and personal social media accounts

- ensure you protect personal information from the casual user

- check what information is being shared about you or photos tagged by your "friends"

- don't share phone numbers or personal/business contact details,
e.g. use the "ask me for my ..." feature

General protection and the “Internet of Things”

- be aware of cyber stalking

- be aware of surreptitious monitoring
e.g. “Google Glass” and smart phone cameras

- consider “nanny” software, especially for children’s devices

- be aware of “click bait” – e.g. apparently valid “news” stories which are really sponsored messages

- be aware of ATM “skimming”, including self serve gas pumps

- be aware of remotely enabled camera and microphone (laptop, smart phone, tablet)

Note: Remember, if you’re not paying for the product, you ARE the product

Important! PeopleTools Requirements for PeopleSoft Interaction Hub

Fri, 2014-12-19 12:04

The PeopleSoft Interaction Hub* follows a release model of continuous delivery.  With this release model, Oracle delivers new functionality and enhancements on the latest release throughout the year, without requiring application upgrades to new releases.

PeopleTools is a critical enabler for delivering new functionality and enhancements for releases on continuous delivery.  The PeopleTools adoption policy for applications on continuous release is designed to provide reasonable options for customers to stay current on PeopleTools while adopting newer PeopleTools features. The basic policy is as follows:

Interaction Hub customers must upgrade to a PeopleTools release no later than 24 months after that PeopleTools release becomes generally available.  

For example, PeopleTools 8.53 was released in February 2013. Therefore, customers who use Interaction Hub will be required to upgrade to PeopleTools 8.53 (or newer, such as PeopleTools 8.54) no later than February 2015 (24 months after the General Availability date of PeopleTools 8.53). As of February 2015, product maintenance and new features may require PeopleTools 8.53. 

Customers should start planning their upgrades if they are on PeopleTools releases that are more than 24 months old.  See the Lifetime Support Summary for PeopleSoft Releases (doc id 1348959.1) in My Oracle Support for details on PeopleTools support policies.

* The PeopleSoft Interaction Hub is the latest branding of the product.  These support guidelines also apply to the same product under the names PeopleSoft Enterprise Portal, PeopleSoft Community Portal, and PeopleSoft Applications Portal.


New Interaction Hub Data Sheet Available

Mon, 2014-11-17 14:55

In support of the recently released Revision 3 of the PeopleSoft Interaction Hub, we've just produced the latest data sheet for the Hub, which can be found here.  This paper covers the highlights of the new release, and describes the our overall direction for the product.  The prime topics we cover are as follows:

  • Setting up and running a cluster of PeopleSoft applications using the Interaction Hub
  • Content Management
  • Branding and the User Experience
  • Using the Hub with the new Fluid User Interface
There is much more collateral about the Interaction Hub on My Oracle Support

PeopleTools/Interaction Hub Dependencies Doc--Updated for Revision 3

Mon, 2014-11-10 17:50

The latest version (Revision 3) of the PeopleSoft Interaction Hub is now available.  Since Hub Revisions are aligned with PeopleTools releases, we provide a doc that helps explain how the Hub can best be implemented to take advantage of PeopleTools features.  This document contains information on how new customers can install PeopleSoft Interaction Hub and existing PeopleSoft Interaction Hub customers can apply PIH 9.1 Revision 3 functionality if they are on an earlier version. It also describes the general upgrade process within the Revision model, and how customers can expect this to work with subsequent revisions, maintenance packs, and bundles.

The document is available on the Portal Solutions home page in Oracle Support.


New Central Resource for Info on PeopleSoft Update Manager

Mon, 2014-10-27 18:39
You probably have already heard that PeopleSoft is moving to a new model for providing updates and maintenance to customers.  This new life cycle model enables customers to adopt changes incrementally and on their schedule.  It is much less disruptive, is cheaper and simpler, makes updates available sooner, and gives customers greater control.  An essential part of the new model is PeopleSoft Update Manager.  Now there is a new central resource for everything about PUM and PeopleSoft Update Images.  With this resource you can find information about the methodology and purpose of PUM, the update image home pages, and specific information about each image, troubleshooting links, best practices, and more.  Check it out!

Open World Recap

Fri, 2014-10-24 16:29

Oracle’s Open World conference was completed in early October.  It was one of the best ever for PeopleSoft.  We introduced a lot of new and important features like the new Fluid User Experience and the PeopleSoft Update Manager (and much more).  The response from customers was overwhelmingly positive.  Our sessions were well attended, and the demo grounds were consistently busy with inquisitive customers.

PeopleSoft offered informative general sessions like Paco Aubrejuan’s  “PeopleSoft Strategy and Roadmap—Modern Solutions Delivered with Ease” .  In that session, Oracle’s Senior Vice President and General Manager of PeopleSoft Development addressed a standing room only crowd, and described how Oracle’s continued investment in PeopleSoft is delivering key innovations that address our customer’s greatest challenges:

  • Delivering a robust solution that is intuitive and easy to use – regardless of device (mobile device or desktop workstation)
  • Ensuring that new PeopleSoft capabilities are delivered on a continuous basis and are easy to adopt at a low cost, without the need to upgrade.

Paco shared how the investments in the new PeopleSoft Fluid User Interface and the new continuous PeopleSoft Delivery Model address these challenges.

PeopleSoft Application sessions were also well attended.  Our applications teams provided greater depth and specificity, describing how PeopleSoft applications are taking advantage of the latest PeopleTools technology, particularly in the areas of the Fluid UI and PeopleSoft Update Manager and the new delivery model.  

Our PeopleTools Tech sessions were packed with curious, enthusiastic customers.  Here are some highlights:

The PeopleTools team delivered several sessions focused on the Fluid User Interface, covering different aspects and for different audiences.

  • Matthew Haavisto presented a survey of the new features from a user’s point of view, as well as a glimpse at what is coming for Fluid in future releases of PeopleTools.
  • Jeff Robbins covered how to take advantage of many of the new Fluid features.
  • Dave Bain covered Fluid from a mobile perspective and described how developers can build, customize, and deploy Fluid features.

Life Cycle is another important topic that was addressed in these sessions.

  • Mike Krajicek presented with a customer (Boeing) on Optimizing change delivery.
  • Dave Bain covered not only the new PeopleSoft Update Manager, but the new delivery model that will enable customers to reduce cost and receive new functionality and fixes faster.
  • Tim Durant and Vijay Gopalan presented a deep dive on all the life-cycle management tools.

There were several valuable sessions that were either new this year or perennial favorites that are updated for the latest release.

  • Pramod Agrawal demonstrated how to set up a cluster of PeopleSoft Applications including the Interaction Hub.
  • Jim Marion presented his always popular PeopleTools Tips and Techniques session.
  • Jeff Robbins covered the PeopleSoft Analytics and Reporting Suite.
  • Greg Kelly described how to secure your system against the ever changing threats that are continuously emerging.
  • Dave Bain described the continuing evolution of PeopleSoft integration technology.
  • Mark Hoernemann covered the Platforms Roadmap.
  • Jeff Robbins presented the overall tools and tech roadmap.
  • Matthew Haavisto showed how to guide users through complex or infrequently performed processes using Activity Guides.

Finally, we also offered the ever-popular panel discussions and ‘Meet the Experts’ sessions.  

If you would like to review any of our sessions, go to Oracle’s Open World site and download the presentations from the content catalog.


General Availability announcement for Oracle Application Management Pack 12.1.0.2.0 for PeopleSoft

Tue, 2014-10-07 23:48


Oracle PeopleSoft is pleased to announce the General Availability of Oracle Application Management Pack 12.1.0.2.0 for PeopleSoft

Oracle Application Management Pack, or AMP, is also known as Oracle PeopleSoft Plug-in for Oracle Enterprise Manager. Oracle PeopleSoft Plug-in Is licensed as part of Application Management Suite for PeopleSoft.

This release of Application Management Pack supports PeopleTools Releases 8.54, 8.53 and 8.52.

Here are some of the new features of Application Management Pack for PeopleSoft:

System Management Enhancements

Administration/Configuration/Monitoring:

· New ADF Based UI: All the Administration/Configuration and Monitoring UI is available now on ADF UI with advanced dashboards.

· Improved PeopleTools System Discovery: Allows user to discover the PeopleTools Database from one of the PeopleTools/Tuxedo Domain Targets.

· New Aggregate Target Homes: Aggregate Target Home pages eases Inter Target Navigation for users. Also comes with new menu based navigation, helping users to navigate within PeopleTools Targets with less hops.

· Configuration Comparison Templates: Configuration comparison templates allow customers to compare configurations of two or more PeopleTools environments.

· Diagnostic Framework: Enables users to collect extensive diagnostic log, leading to faster resolution to Target Discovery/Configuration and Monitoring issues.

· Performance Monitoring: PeopleTools customers will now be able Proactively monitor the targets using new JMX enabled Monitoring Metrics.

Change Management Enhancements

· Cloning: Supports cloning of Web Server and Application Server Domain Configurations.

Release Details

Downloading PeopleSoft Application Management Suite

PeopleSoft Application Management Suite can be downloaded from Oracle Software Delivery Cloud by using following instructions:

1. Go to the Oracle Software Delivery Cloud site.

2. Choose a language and click Continue.

3. Answer export validation questions.

4. Select PeopleSoft Enterprise from the list of product/media packs.

5. Choose Respective Platform and click Go.

6. Select Oracle Application Management Suite 1.0.0.5.0 for PeopleSoft from the list and click on Continue.

7. Select PeopleSoft Application Management Plug-in 12.1.0.2 for Oracle Enterprise Manager 12c and download.

Note: Starting with Enterprise Manager 12c customers can download and install the application management pack as Self Update from EM store. For more details on the EM Store and the Self Update feature, see the Oracle Enterprise Manager Cloud Control Administrator's Guide.

Supported Releases and Platforms

The following Oracle Enterprise Manager Cloud Control releases, PeopleTools releases, and platforms are supported:

  • Oracle Enterprise Manager Cloud Control 12c Release 3 (12.1.0.3.0)
  • Oracle Enterprise Manager Cloud Control 12c Release 4 (12.1.0.4.0)
  • PeopleTools Release 8.54
  • PeopleTools Release 8.53
  • PeopleTools Release 8.52
  • Supported Platforms: Oracle Application Management Pack for PeopleSoft is available on Linux, IBM AIX, Oracle Solaris, and HP-UX Itanium and Windows. For a complete list of supported platforms and operating systems, refer to the certification pages of PeopleTools. Also, for a complete list of Enterprise Manager supported platforms and operating systems, refer to the certification pages of Oracle Enterprise Manager.

Installing Oracle Application Management Pack for PeopleSoft Release 12.1.0.2.0

Installation and Implementation Guides are available on OTN and on OSDC.

  • PeopleSoft Application Management Plug-in 12.1.0.2.0 for Oracle Enterprise Manager 12c Install Guide is available on Part No - E57421-01.
  • PeopleSoft Application Management Plug-in 12.1.0.2.0 for Oracle Enterprise Manager 12c Implementation Guide is available on Part No - E55343-01.
  • The Oracle Application Management Pack PeopleSoft can be downloaded and installed by using the Self Update feature of Oracle Enterprise Manager.
    Please refer to the following documentation to understand more about the Self Update Feature:
    Oracle® Enterprise Manager Cloud Control Administrator's Guide

PeopleSoft Interaction Hub 9.1/Revision 3 Now Available

Fri, 2014-10-03 17:29

Peoplesoft is proud to announce that the PeopleSoft Interaction Hub 9.1/Revision 3 is now Generally Available for new installations. The release is available for download on OSDC or physical shipment through Customer Care.

Here are a few highlights of Revision 3.  See the Release Value Proposition and Release Notes for more detail on what's in this important release.

Branding In PeopleTools 8.54, the Branding feature has been migrated from Interaction Hub to PeopleTools along with several enhancements.  However, there are still useful branding capabilities provided by the Interation Hub. In a cluster environment, the Interaction Hub will be used to brand across the cluster. The Interaction Hub provides a new Branding WorkCenter that can be used to create, manage, and assign role-specific themes. We've also delivered an “out-of-the-box” Hub similar to the one that is typically shown in our demo examples.   Fluid UX Support The 8.54 PeopleTools release represents a landmark for PeopleTools and the PeopleSoft user experience. With this release, PeopleSoft introduces the PeopleSoft Fluid User Interface. The Interaction Hub provides some Fluid content like The Company News (news publications) pagelet. Interaction Hub Cluster Setup Improvements The Interaction Hub includes the Unified Navigation WorkCenter, which makes it easier for administrators to install, set up, and monitor the  Interaction Hub cluster with other PeopleSoft applications. The Unified Navigation WorkCenter also has a diagnostics page that provides  information on the In Network nodes and the SSO setup. This provides a central location for diagnostic and troubleshooting for the PeopleSoft cluster.  Content Management  Content Management is a powerful and popular feature in the Interaction Hub.  Revision 3 delivers a new WorkCenter that provides a simple mechanism to create and publish content. The WorkCenter guides the user through the content creation and publishing process.  Revision 3 also has an enhancement that enables the creation of Rich Text Editor (RTE) templates.  WCAG 2.0 Support Enterprises and public sector institutions globally are conforming to accessibility regulations. Revision 3 enhancements make it possible for customers to deliver accessible content in the Interaction Hub. PeopleTools 8.54 makes it possible for PeopleSoft applications to conform to the WCAG 2.0 standards. In Revision 3, the Interaction Hub product conforms to WCAG 2.0 AA standards.   Where to Go For More Information 

There is a lot of information available on this new release.  The following documentation is available on the Oracle Technology Network and my.oracle.support:

PeopleSoft Portal Solutions Interaction Hub 9.1 Documentation Home Page.  Pretty much all related documentation is available here.
Here are some links to particularly useful items:
Release Notes
Revision 3 Installation Home Page
Revision 3 Hardware and Software Requirements
Revision 3 Upgrade Home Page
PeopleTools 8.54 Licensing Notes with the new content:

Adapting to the new PeopleSoft Delivery Model

Tue, 2014-09-23 13:06

By now, most of you have heard that PeopleSoft change the way maintenance and enhancements are delivered with version 9.2 applications.  If you would like to find out more about the process and the life-cycle tools, lots of information can be found on the PeopleSoft Update Manager Home Page on My Oracle Support (Doc ID 1464619.1).  You can find details on how to set up the environment, what has changed, hardware and software pre-reqs and much, much more.  What is missing, is how the customer can get the most out of the process.

PeopleSoft has published a new white paper called Adapting to PeopleSoft Continuous Delivery.  In the paper it describes the benefits of the new life-cycle process and what organizations can do to benefit the most from the change.  Of course you can find the document on the PeopleSoft Information Portal, www.peoplesoftinfo.com,  or just click on the link above.  When you think about how big of a change this is, it's worth a read.

 Look for this to be a hot topic at this years Oracle Open World 2014 and beyond.

PeopleTools Simplifies Internet Explorer Certifications

Thu, 2014-09-18 14:17

With the GA of PeopleTools 8.54 a couple months ago, customers have been reviewing the certification requirements for PeopleTools 8.54 as they plan their upgrades.  A number of questions have come up recently dealing with certified browsers.  Just last month, I blogged about the Internet Explorer requirements required to support the new Fluid UI.

We’ve made a change recently to simplify the Internet Explorer browser environment for PeopleTools.  Oracle has moved to model where we will support all of the operating systems that Microsoft supports for a particular release of IE.  When the certification details are reviewed on the Certifications tab in MyOracleSupport, we will no longer call out each of the supported operating systems.

Following this change, I’ve received some additional browser related inquiries.  Some customers were hoping that this would mean Windows XP could hang around in their environment a bit longer.  A question was raised as to whether or not we would support PeopleSoft running IE 11 on Windows XP. Yes, that’s the operating system that was released back on Oct 25, 2001.  The very simple answer is a very firm ‘NO’.  Microsoft’s mainstream support for Windows XP ended back in 2009, and extended support ended in of April of this year.  Microsoft is even attempting to make it clear that XP is dead.  PeopleSoft can’t support dead operating systems.

New IE browser releases will continue to require explicit certification testing prior to certification – at least for now.  When a new release is certified, it will be certified across all operating systems that Microsoft supports the release with mainstream support. 

Do you have a question on browser certifications?  For this or other platform certification questions, be sure to attend PeopleTools Roadmap – Platforms (session CON7590) at Openworld on Wednesday, Oct 1, at 12:45 in Moscone West - room 2022.  See you there!

Come to Oracle Open World

Mon, 2014-09-15 10:26
Hope most of our readers will be coming to Open World this year.  We have so much great stuff to share this year, we want everyone to see it first-hand.  We also enjoy meeting many of our customers in person, and Open World is a fine opportunity to discuss a variety of topics with you.  Here is a nice promotional video from the PeopleSoft YouTube channel to give you some of the highlights.

Open World Sessions Covering PeopleSoft's New Fluid UI

Tue, 2014-09-09 15:51

The new Fluid user interface is groundbreaking for us and our customers.  For that reason, we are offering several presentations and demos at Open World that cover the Fluid UI from different angles.  Some are general sessions of which Fluid is only a part, while some deal more directly and specifically with the subject.  If you are interested in learning about the Fluid UI from top to bottom, here are a selection of Open World sessions that should provide all you want to know.

General Sessions

GEN7438 -- PeopleSoft Strategy and Roadmap: Modern Solutions Delivered with Ease -- In this session, Oracle’s Paco Aubrejuan (senior vice president and general manager of PeopleSoft Development) shares the Oracle strategy for ongoing investment in its PeopleSoft product family.    Monday  12:00 - 12:45 MW   3004/6

CON7587 -- PeopleSoft General Session: Technology Update and Roadmap Oracle has produced game-changing results for PeopleSoft customers with the release of 9.2 applications.  Come and hear how PeopleSoft plans to further increase the value of applications by embracing technology.   Monday   1:45 - 2:30 MW   3004/6

PeopleTools Sessions

CON7595 -- PeopleSoft PeopleTools 8.54: PeopleSoft Fluid User Interface in Action    This session covers more than just Fluid, but it will provide information on how to get started with Fluid once you take PeopleTools 8.54.    Monday    3:00-3:45 MW 2022

CON7567 -- A Closer Look at the New PeopleSoft Fluid User Experience If you want to learn about the various features of the Fluid UI from a functional perspective and how Fluid will coexist with classic PeopleSoft, this is the session for you.    Monday   5:30 - 6:15 MW 2022

CON7588 -- PeopleSoft Mobility Deep Dive: PeopleSoft Fluid User Interface and More   This session is focused on mobile and how Fluid supports that, but it also covers Fluid from a developer's perspective     Wednesday      11:30 - 12:15      MW 2022

Application Sessions

CON7667 -- PeopleSoft Fluid User Interface: A Modern User Experience for PeopleSoft HCM on Any Device Tuesday   3:45   Palace Gold

CON7584 -- PeopleSoft 9.2 and Beyond: Unbelievable Innovation in Projects and Staffing (ESA) Wednesday    10:15   Westin Olympic

There are many more sessions that will touch on the Fluid UI to varying degrees.  Consult the Agenda Builder on Oracle's Open World site.  We recommend that you attend the panel discussions with PeopleTools development leaders as well as customer panel discussions.  You can also learn more at the PeopleSoft demo pods and Meet the Experts sessions. 

See you at Oracle Open World! 


Learn More About PeopleSoft Activity Guides at Open World

Mon, 2014-09-08 17:02

PeopleSoft activity guides offer a wonderful means to guide your users through complex or infrequently performed business processes.  PeopleSoft applications deliver some great activity guides out of the box, but you can also configure your own quickly and with little effort using the PeopleTools Activity Guide Framework.  We'll be presenting a session at Oracle Open World '14 dedicated to Activity Guides.  Come to our session to see some of the activity guides that we deliver.  

We'll also demonstrate how to configure your own using the new Activity Guide WorkCenter in PeopleTools 8.54.

Interested in how Activity Guides will look in the new Fluid User Experience?  We'll provide a preview of that as well.

If you would like to improve user satisfaction and productivity while reducing the need for training and support, come to this session:

Session ID: CON7570
Session Title: PeopleSoft Activity Guides: Simplifying a Complex Process
Venue / Room: Moscone West - 2022
Date and Time: 9/30/14, 10:45 - 11:30