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Re: RAC alternatives: do you have suggestions? (HELP!)

From: Andreas Plesner Jacobsen <apj_at_daarligstil.dk>
Date: Sun, 14 Mar 2004 17:17:57 +0000 (UTC)
Message-ID: <slrnc594u5.iu.apj@slartibartfast.nerd.dk> 





On 2004-03-14, Paul Drake <drak0nian_at_yahoo.com> wrote:



Hi Paul,



> If you were not happy with Oracle Support's response on your issues,

> you were entitled to escalate the issues, provided that you were

> meeting their criteria for working with them.




Are these escalation criteria documented anywhere?


-- 
Andreas Plesner Jacobsen | The star of riches is shining upon you.


Received on Sun Mar 14 2004 - 11:17:57 CST












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