Re: audit response

"Niall Litchfield" <niall.litchfield_at_dial.pipex.com> wrote in message news:<3f28375d$0$11385$cc9e4d1f_at_news.dial.pipex.com>...
> "quarkman" <quarkman_at_myrealbox.com> wrote in message
> news:oprs429gkazkogxn_at_haydn...
> > ISO-9001 isn't just a whole lot of hoolacky, you know.
>
> No indeed not. Its a mandate for pointless bureaucracy as well :(
>

As a former cynic myself, I know where that sentiment is coming from. But having been subject to ISO9001, and having then taken several organisations through the process in the past, I can't let that sweeping statement pass without comment.

It doesn't have to be like that, and if it's done well, it won't be a heap of pointless bureacracy, but will be a bunch of self-explanatory, self-documenting business process that provide exactly the sort of audit assurances the original poster was after.

Even if you don't go the full certification route, the principles behind ISO9001 have a lot to say to any user of a major IT system.

~QM Received on Wed Jul 30 2003 - 23:33:46 CDT