Re: Watch out - maybe your Oracle is not supported!

In article <3847BD49.2D4048D4_at_softax.com.pl>, Marcin.Kasperski_at_softax.com.pl says...
> Recently I reported to Oracle support some minor problem with OCI
> headers (my organization bought support of course). The answer was
> amazing:
>
> "Oracle will not handle my support request because they do not support
> the compiler I use (in this case Compaq C++ 6.2 on OpenVMS)!"
>
> Let me also mention that we have never been told that Oracle places any
> limits of this kind...

Marcin,

        You will find limits set on support of all software. They do tell you, but it is in the fine print. Your VMS level is not exactly current. I can't remember if Compaq has put that to prior version status yet. The moral to your story is one must upgrade or risk being unsupported.

Liz
--
My real address is L I Z R a t A O L d o t C O M Received on Tue Dec 07 1999 - 07:42:10 CST