Re: Oracle's Sales Dept

On Mon, 31 Aug 1998 17:00:29 GMT, timothylittle_at_my-dejanews.com wrote:

>This is verbatim from a letter I sent to Oracle marketing :
>
>Your company salespeople won't even issue quotes? This is just
>too frustrating. Here is my story :
>
>It was in the middle of June when I'd first contacted Oracle for
>a database server. I was assigned to John Pola, a regional
>salesperson for my locale. Apparently, Oracle only sells through
>a regional hierarchical network.
>
>My organization was about to order Oracle Server, 5 user (for NT) for
>development of a rather large (at least 1600 separate deployments
>throughout the 50 states and {SNIPPED}) project.
>
>The project required abstract-data type and object capability from
>within the database, and I knew, from other projects around the country, that
>Oracle8 supported this.
>
>This was all explained to my regional salesperson, who said that
>a 5-user Oracle8 Server, would be sufficient for the development phase.
>My regional salesperson faxed me a quote and wanted to talk with my
>supervisor.
>
>He even sent me white papers that explicitly say that Oracle8 Server
>supports Abstract Data Types (ADTs) & Objects. That was back in June & July.
>
>Over the weekend, from other people, I learned that ONLY Oracle8
>Enterprise has support for ADTs & objects. Unfortunately, I think that the
>Enterprise version costs around $10,000 (US) which is about seven times more
>expensive than the server edition.
>
>That part is bad enough, but it gets a lot worse. Apparently I can't
>even get a price on the Enterprise edition because your regional salesperson
>had to scratch a quote and couldn't contact my boss to get more confidential
>information about the project I'm working on.
>
>This project absolutely requires an object database, and my familiarity
>and preference made Oracle a perfect fit for this project. But because
>of this company policy of yours, it is rather likely that we will have
>to use a competitors product ( I don't even know which one - because we
>all though we'd be using Oracle ).
>
>Cordially,
>Timothy Little...
>
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sounds fairly typical
brian
Brian Meyette, Oracle DBA/Developer
Cornish, NH
to reply, remove the SPAMMENOT from the header www.turbont.net/brian Received on Mon Aug 31 1998 - 15:53:01 CDT