Re: Oracle linux vs RH Linux
From: John Hurley <hurleyjohnb_at_yahoo.com>
Date: Thu, 22 Aug 2013 16:47:31 -0700 (PDT)
Message-ID: <1377215251.96409.YahooMailNeo_at_web181202.mail.ne1.yahoo.com>
For some people the choice may involve where they feel they get the best support.
�
Been a long time and I do not know any longer personally but at one point Red Hat had ( and may still have ) a very good reputation for support.
�
At my previous job we had everything running on Oracle Linux.� Only had to open a few�SR's over the years and only had to try get good timely effective Linux support from Oracle a couple of times.
�
Would love to say that I was happy with my experience with Oracle support for Linux.� That however would be a complete fabrication.
�
Oracle probably does have some very good Linux support people somewhere.� For the average job Oracle customer however ... well ... fill in the blank.� If you are working for the correct organization or have the ability to know some of the big players in Linux at oracle your experience may be different.
�
On the last SR I worked I did eventually get an answer ... and it worked ... eventually.� It was almost 8 weeks into the SR however.� It started out with me giving the information that we were running 6.2 and Oracle Linux support kept trying to force a 5.x solution that guess what ... did not work on 6 ... if anyone from oracle Linux management wants to know the SR # please email me off line.
�
Your mileage may vary ...
Date: Thu, 22 Aug 2013 16:47:31 -0700 (PDT)
Message-ID: <1377215251.96409.YahooMailNeo_at_web181202.mail.ne1.yahoo.com>
For some people the choice may involve where they feel they get the best support.
�
Been a long time and I do not know any longer personally but at one point Red Hat had ( and may still have ) a very good reputation for support.
�
At my previous job we had everything running on Oracle Linux.� Only had to open a few�SR's over the years and only had to try get good timely effective Linux support from Oracle a couple of times.
�
Would love to say that I was happy with my experience with Oracle support for Linux.� That however would be a complete fabrication.
�
Oracle probably does have some very good Linux support people somewhere.� For the average job Oracle customer however ... well ... fill in the blank.� If you are working for the correct organization or have the ability to know some of the big players in Linux at oracle your experience may be different.
�
On the last SR I worked I did eventually get an answer ... and it worked ... eventually.� It was almost 8 weeks into the SR however.� It started out with me giving the information that we were running 6.2 and Oracle Linux support kept trying to force a 5.x solution that guess what ... did not work on 6 ... if anyone from oracle Linux management wants to know the SR # please email me off line.
�
Your mileage may vary ...
-- http://www.freelists.org/webpage/oracle-lReceived on Fri Aug 23 2013 - 01:47:31 CEST