Re: Oracle Support's outage

From: Nuno Souto <dbvision_at_iinet.net.au>
Date: Mon, 29 Apr 2013 22:28:52 +1000
Message-ID: <517E6784.4060500_at_iinet.net.au>

On 29/04/2013 10:09 PM, Mark W. Farnham wrote:

> the truth behind our marketing message of the early 1990s: 'We're not
> successful if you're not successful!'" (I've still got that t-shirt.)

and then, - PING! - we all woke up....

> This would require that Oracle remember the value of satisfied customers to
> marketing and sales and decouple the expenses of support from some fraction
> of the maintenance fee structure.

What, and de-capitalize the "let's become the CA of the new millenium" acquisition program? Database customers are the cash cows of lah-lah-land marketing on bleeding edge technologies and shall never be considered anything else! Perish the thought!

> I personally think it would be a strong strategic move. If they want my help
> they know where to find me.

Don't hold your breath...

-- 
Cheers
Nuno Souto
dbvision_at_iinet.net.au

--
http://www.freelists.org/webpage/oracle-l

Received on Mon Apr 29 2013 - 14:28:52 CEST