Are you using Internet Explorer for MOS?
Date: Wed, 16 Jan 2013 16:51:34 +0000
Message-ID: <50F6DA96.10304_at_dunbar-it.co.uk>
If you need to upload files to MOS as part of an SR resolution, you might find a problem since the latest update (January 13th I think) of MOS.
It appears that IE needs a setting changed to allow uploads. If you don't set it, you will simply get "failed" on any attempt to select a file for uploading.
This affects IE7, IE8 and IE9 and may affect IE10 too. Firefox isn't affected, just IE.
You need enable Tools->Internet Options->Custom level (button)->Include local directory path.
Our security team have disabled the Custom Level button, so that's causing no end or problems at the moment!
HTH
Cheers,
Norm.
--
Norman Dunbar
Dunbar IT Consultants Ltd
Registered address:
Thorpe House
61 Richardshaw Lane
Pudsey
West Yorkshire
United Kingdom
LS28 7EL
Company Number: 05132767
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http://www.freelists.org/webpage/oracle-l
Received on Wed Jan 16 2013 - 17:51:34 CET