Re: MOS - site changing again

From: rjamya <rjamya_at_gmail.com>
Date: Tue, 3 Jan 2012 07:54:25 -0500
Message-ID: <CAGurbTP-xEC7xOE-yUDig1rk4pNartrJm26S_hfGhLn9JBMv_w_at_mail.gmail.com>



Ha Ha,
before we all get our hopes high, lets not forget that Oracle promised a new UI. period. The fancy new bottle has the same wine inside.

fwiw, I recently opened a non-technical SR related to display on flashy MOS site and the response was excellent, within 24 hours of me sending them screenshots and steps to re-create the issue they acknowledged and logged a bug. This may be an exception <insert evil grin here>

Happy New Year !!
Raj

On Mon, Jan 2, 2012 at 12:08 AM, Jeff Chirco <JChirco_at_innout.com> wrote:

> I agree with all of this. Especial this one
> "3) Response so slow to "Priority Handling" Sev 2 SRs"
> A few times I have gone a week without a response on my Sev 2 SRs.
> Completely unacceptable.
>

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Received on Tue Jan 03 2012 - 06:54:25 CST

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