Re: all time worst question I have been ever asked as a DBA
From: Bill Ferguson <wbfergus_at_gmail.com>
Date: Wed, 27 Jul 2011 10:53:08 -0600
Message-ID: <CADEE6ZO2Jh7-teXneks1uj8g0_cgsjtAbvQq8Rs9_-2bEGw1xw_at_mail.gmail.com>
On Wed, Jul 27, 2011 at 10:29 AM, Lange, Kevin G <kevin.lange_at_ppoone.com> wrote:
> In a former life, I called the help desk because I was having an issue with
> my machine connecting to our local Oracle database that I was the DBA on. I
> was prety sure it was some issue with the client but we did not get to admin
> our own PCs so I was out of luck in doing anything about it myself .
>
> The help desk actually told me to "Shut your PC down by powering it off.
> Now turn it on. When you see the OS/2 load screen, shut it down real
> fast." He told me to do this 3 times. Wondering where he was going with
> this, I did it. I was stuck without a connection anyway. He then told me
> "OK. Your machine should be fixed now. Go ahead and connect.". I tried.
> And, as I expected, the failure still happened.
>
> He next said "OK. Let me call the Subject Mater Expert I have on record in
> your location." As I was waiting for this to happen, my other line
> range. It was the Help Desk calling me about this guy who was having
> trouble connecting to our local Oracle Database.
>
> You think he might have noticed a simularity in the names.
> ________________________________
LOL I've had this happen to me numerous times, and I still laugh about how the non-"Help Desk" can't solve these simple problems. But, at least I also have "God Rights", so I can avoid dealing with the non-"Help Desk" as much as possible.
Date: Wed, 27 Jul 2011 10:53:08 -0600
Message-ID: <CADEE6ZO2Jh7-teXneks1uj8g0_cgsjtAbvQq8Rs9_-2bEGw1xw_at_mail.gmail.com>
On Wed, Jul 27, 2011 at 10:29 AM, Lange, Kevin G <kevin.lange_at_ppoone.com> wrote:
> In a former life, I called the help desk because I was having an issue with
> my machine connecting to our local Oracle database that I was the DBA on. I
> was prety sure it was some issue with the client but we did not get to admin
> our own PCs so I was out of luck in doing anything about it myself .
>
> The help desk actually told me to "Shut your PC down by powering it off.
> Now turn it on. When you see the OS/2 load screen, shut it down real
> fast." He told me to do this 3 times. Wondering where he was going with
> this, I did it. I was stuck without a connection anyway. He then told me
> "OK. Your machine should be fixed now. Go ahead and connect.". I tried.
> And, as I expected, the failure still happened.
>
> He next said "OK. Let me call the Subject Mater Expert I have on record in
> your location." As I was waiting for this to happen, my other line
> range. It was the Help Desk calling me about this guy who was having
> trouble connecting to our local Oracle Database.
>
> You think he might have noticed a simularity in the names.
> ________________________________
LOL I've had this happen to me numerous times, and I still laugh about how the non-"Help Desk" can't solve these simple problems. But, at least I also have "God Rights", so I can avoid dealing with the non-"Help Desk" as much as possible.
-- -- Bill Ferguson -- http://www.freelists.org/webpage/oracle-lReceived on Wed Jul 27 2011 - 11:53:08 CDT