Re: Metalink

From: Dave <david.best_at_gmail.com>
Date: Fri, 10 Jun 2011 16:05:23 -0400
Message-ID: <BANLkTik+rKf-wCZMmCEu6JPESgmAE4rg9A_at_mail.gmail.com>

I've noticed the same thing as well, but if you de-select hide system messages you will see that they are scanning the files for virus's and updating the SR. I believe thats the culprit.. For example, a clip of system messages from my SR:

Oracle Support - June 8, 2011 4:17:32 PM GMT-04:00 [Update from Customer] Upload to gtcr successful for the file logs.tgz.

Oracle Support - June 8, 2011 4:17:19 PM GMT-04:00 [Update from Customer] Virus Scan successfully completed for logs.tgz.

Oracle Support - June 8, 2011 4:17:18 PM GMT-04:00 [Update from Customer] Upload to gtcr successful for the file trace.tgz.

Oracle Support - June 8, 2011 4:17:07 PM GMT-04:00 [Update from Customer] Virus Scan successfully completed for trace.tgz.

On Fri, Jun 10, 2011 at 3:34 PM, Goulet, Richard <Richard.Goulet_at_parexel.com> wrote:
> Someone here made a statement a while ago that they were headed to Oracle to
> make some constructive criticisms of Metalink.  Well I’d like to add one to
> that.  I just updated an iTAR by uploading a file and then wanted to add
> some text to the ticket.  Well the upload went well, but to add text you
> have to re-query the ticket and then add your comments.  Otherwise you get
> this message that the “TAR has been updated by another session”.  Sure it
> has, mine, so why do I need to re-query for the iTAR?
>
>
>
> Richard Goulet
>
> Senior Oracle DBA/Na Team Leader
>
>

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Received on Fri Jun 10 2011 - 15:05:23 CDT