My Oracle Support (arg!)
From: Ethan Post <post.ethan_at_gmail.com>
Date: Wed, 28 Oct 2009 10:09:55 -0500
Message-ID: <357b48a90910280809u113c4e59qec03d883e9a94f39_at_mail.gmail.com>
So I log into My Oracle Support, I have an small issue and click the feedback button and post my issue.
Date: Wed, 28 Oct 2009 10:09:55 -0500
Message-ID: <357b48a90910280809u113c4e59qec03d883e9a94f39_at_mail.gmail.com>
So I log into My Oracle Support, I have an small issue and click the feedback button and post my issue.
I get an email saying my SR has been updated and to log in, click SR tab and have a look.
I do the above, the list of SR's does not contain the referenced SR. It says "technical SR's only", I click around, what have you, can not figure out how to see "non-technical SR's."
I click feedback again and explicitly explain that I can not reference the SR from the email and you are not allowed to reply to the email.
Guess what I get?...Another email referencing a new SR which I can not seem to find. Great.
Maybe I am thick and the solution to the above it rather obvious, but using My Oracle Support is one of those few times when I want to pick up my computer and throw it against a wall.
-- http://www.freelists.org/webpage/oracle-lReceived on Wed Oct 28 2009 - 10:09:55 CDT