Re: Change Management

BANG Adar Yechiel
Rechovot, Israel

Connor McDonald wrote:
> ITIL gone mad....I'm currently at a client where a report was
> producing results in the wrong order (because an ORDER BY had been
> omitted from the driving SQL).
>
> But (at this client)..."code fix" is rated more serious (in the ITIL
> world) than "data fix", namely, requires more red tape and more
> approval...
>
> So management opted to hack the data to fix the problem than the fix
> the offending code...
>
> Someone shoot me please...
>
>
> On Thu, Aug 21, 2008 at 3:17 AM, Niall Litchfield
> <niall.litchfield_at_gmail.com> wrote:
>
>> Hi,
>>
>> This sounds to me exactly like what an ITIL based organisation would
>> describe as a standard change.
>>
>
>
>

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