OEM Agent Issues after Upgrade 10.2.0.4

From: Arnold, Sandra <ArnoldS_at_osti.gov>
Date: Mon, 21 Jul 2008 15:22:21 -0400
Message-ID: <FE7C49B620149C4EA12A474643D9EABF2B716C@OSTIEXCH.osti.gov>


I am having some major issues with the OEM Agent after I upgraded it to 10.2.0.4 on my production server. The OS is Solaris 64-bit version 5.10. I had this same issue on my Sandbox which is 5.10 and my DEVTEST server which is 5.9. I applied patch 6276119 which fixed the problem on those two servers. However on this server that is not the case. I don't know whether all the errors are caused by one problem or whether I have multiple issues. Here are some of the errors I am getting and the files they are in. I have removed any port #, server name, ip address, or sid name since that informationis considered to be sensitive information. I think I have provided all the errors. One thing I haven't done is to delete everything in the OMS server for the production server and rediscover it.  

Any help that I can get would be greatly appreciated. I know Oracle support is going to want log files, configuration files, etc. Unfortunately because of security policies here I can not send those files.  

Thanks,

Sandra Arnold      

emagent.trc:  

2008-07-21 14:49:12,086 Thread-1703 ERROR engine: [oracle_database,<sid>,health_check] : nmeegd_GetMetricData failed : Instance Health Check initialization failed due to one of the following causes: the owner of the EM agent process is not same as the owner of the Oracle instance processes; the owner of the EM agent process is not part of the dba group; or the database version is not 10g (10.1.0.2) and above.
2008-07-21 14:49:12,086 Thread-1703 WARN collector: <nmecmc.c> Error exit. Error message: Instance Health Check initialization failed due to one of the following causes: the owner of the EM agent process is not same as the owner of the Oracle instance processes; the owner of the EM agent process is not part of the dba group; or the database version is not 10g (10.1.0.2) and above.
2008-07-21 14:49:13,066 Thread-1704 ERROR fetchlets.healthCheck: GIM-00105: file not found  

emagent_perl.trc:  

storage_report_metrics.pl: Mon Jul 21 13:20:32 2008: WARN: STORAGE_REPORTS:ERROR:Failed to read all the required field positions from veritas vxprint  

emagentfetchlet.trc:  

2008-07-21 13:19:09,761 [main] WARN track.OracleInventory createLiveSnapshotComponent.454 - ECM: unknown external name for the following patchset: Patchset: internal name: <oracle.patchset.db>; external name: <UNKNOWN>; version: <10.2.0.3.0>; install time: <>; description: <>
2008-07-21 13:20:18,796 [main] WARN trk.BasePatchSet validate.209 - ECM: unknown external name for the following patchset: Patchset: internal name: <oracle.patchset.db>; external name: <UNKNOWN>; version: <10.2.0.3.0>; install time: <>; description: <>

emdctl.trc:  

2008-07-21 13:18:34,492 Thread-1 WARN  http: snmehl_connect: connect
failed to (<sid>:<port>): Connection refused (error = 146)
2008-07-21 13:18:34,501 Thread-1 ERROR main: nmectla_agentctl: Error
connecting to https://<sid>:<port>/emd/main/. Returning status code 1  

emagent.nohup:  

(pid=24547): signal handler called due to abnormal condition; dumping core due to signal SIGSEGV
----- Mon Jul 21 13:18:34 2008::Checking status of EMAgent : 24547 -----

  • Mon Jul 21 13:18:34 2008::EMAgent exited at Mon Jul 21 13:18:34 2008 with signal 6 -----
  • Mon Jul 21 13:18:34 2008::EMAgent has exited due to an internal error -----
  • Mon Jul 21 13:18:34 2008:: - checking for corefile at <path for core file> -----
  • Mon Jul 21 13:18:34 2008::EMAgent coredump found at <path for core file>
  • Mon Jul 21 13:18:34 2008::Core file moved to <where core file moved to>
  • Mon Jul 21 13:18:35 2008::EMAgent will be restarted due to core dump(via signal 6). -----
  • Mon Jul 21 13:18:35 2008::Restarting EMAgent. -----
  • Mon Jul 21 13:18:35 2008::Agent Launched with PID 4845 at time Mon Jul 21 13:18:35 2008 ----- (pid=4845): starting emagent version 10.2.0.4.0 (pid=4845): emagent started successfully
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Received on Mon Jul 21 2008 - 14:22:21 CDT

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