RE: No Oracle Support for 11g yet

From: Peter McLarty <p.mclarty_at_cqu.edu.au>
Date: Wed, 15 Aug 2007 12:06:49 +1000
Message-ID: <27AA2E9CA7A0C44283BC1E9B00086AA9079709E4@UNIMAIL.staff.ad.cqu.edu.au>

On that same point there is a press release on Oracle's website stating the 11g is GA, time is 5am on the 14th, maybe your SR was just a fraction too early    

http://www.oracle.com/corporate/press/2007_aug/database-11g-ga.html  

I take that as its supported  

Cheers
Peter  

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From: Robert Freeman [mailto:robertgfreeman_at_yahoo.com] Sent: Wednesday, 15 August 2007 11:45 AM To: Brandon.Allen_at_OneNeck.com; freelists Subject: RE: No Oracle Support for 11g yet

See my earlier post. Kick support in the behind, tell them to get with the times. 11g IS Supported, officially. Tell them the Beta office said it was being supported and get a manager.  

DO NOT TAKE NO FOR AN ANSWER!! It will help us all down the road.  

RF  

Robert G. Freeman
Oracle Consultant/DBA/Author
Principal Engineer/Team Manager
The Church of Jesus Christ of Latter-Day Saints Father of Five, Husband of One,
Author of various geeky computer titles
from Osborne/McGraw Hill (Oracle Press)
Oracle Database 11g New Features Now Available for Pre-sales on Amazon.com!
BLOG: http://robertgfreeman.blogspot.com/ Sig V1.2

	-----Original Message-----
	From: oracle-l-bounce_at_freelists.org
[mailto:oracle-l-bounce_at_freelists.org]On Behalf Of Allen, Brandon
	Sent: Tuesday, August 14, 2007 10:20 AM
	To: freelists
	Subject: No Oracle Support for 11g yet
	
	
	Not sure if anyone else has had this experience, but I opened an

SR with Oracle for an 11g question and was told the following today (8/14):          

        "11G production release is not yet out and so we from Product support team can not proceed on this SR"          

        Apparently the software is ONLY released under the OTN Developer license at this time, not released for production?          

        Has anyone else had similar experiences? Anyone know when the production/supported release is expected? I'll ask the tech support rep, but I don't expect much help from him given his responses so far.          

	Regards,
	Brandon
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Received on Tue Aug 14 2007 - 21:06:49 CDT