Re: Oracle and vmware

David,

from where is this quote? A few months ago i looked at Metalink for an official statement from Oracle, but i could not find one.

Joop Gijsbers

David Sharples wrote:
> Oracl'es status on vmware
>
> Purpose
> ---------
> Explain to customers how Oracle supports our products when running on
VMware
>
> Scope & Application
> ----------------------
> For Customers running Oracle products on VMware virtualized environments.
> No limitation on use or distribution.
>
>
> Support Status for VMware Virtualized Environments
> --------------------------------------------------
> Oracle has not certified any of its products on VMware virtualized
> environments. Oracle Support will provide support for Oracle products
> when running on VMware in the following manner: Oracle will only provide
> support for issues that either are known to occur on the native OS, or
> can be demonstrated not to be as a result of running on VMware.
>
> If a problem is a known Oracle issue, Oracle support will recommend the
> appropriate solution on the native OS. If that solution does not work in
> the VMware virtualized environment, the customer will be referred to
VMware
> for support. When the customer can demonstrate that the Oracle solution
> does not work when running on the native OS, Oracle will resume support,
> including logging a bug with Oracle Development for investigation if
> required.
>
> If the problem is determined not to be a known Oracle issue, we will
refer
> the customer to VMware for support. When the customer can demonstrate
> that the issue occurs when running on the native OS, Oracle will resume
> support, including logging a bug with Oracle Development for
investigation
> if required.
>
> NOTE: Oracle has not certified any of its products on VMWare, but use of
> Oracle products in the RAC environment is specifically not supported.
> This is noted because some Oracle product demonstrations have been
> conducted
> in a RAC environment using VMware. These are demonstrations only and not
> certified for use by customers.
>
>

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