Oracle 9i RMAN with BrightStor ArcServe

Hey listers,

I thought someone might have hit this one before. Oracle 9.2.0.5 on Solaris, RMAN, BrightStor ArcServe ?

With one of our clients we have an open issue for months with CA and so far I can summarize it as following:
- database backup in two channels

• one channel finishes much earlier than another one
• on BrightStor side, after 20 or 30 minutes the job corresponding to this first channel fails with error "connection to [hostname] failed" or something similar.
• after database backup finishes, controlfile auto backup fails with chance 50/50. I.e. 50% chance to choose "dead" channel.
• originally there was archive log backup following database backup but as you might have guessed that one was failing with 100% probability.
• the only workaround I can imagine is to use one channel but this is unacceptable - backup takes too long then.

I can look up exact errors and timeout if that helps.

CA support is completely hopeless on BrightStor - you would be surprised how good Oracle support compare to those jokers.

Thanks for any hints.

Alex

-- 
Best regards,
Alex Gorbachev

The Pythian Group
Sr. Oracle DBA

http://www.pythian.com/blogs/author/alex/
http://blog.oracloid.com
--
http://www.freelists.org/webpage/oracle-l