Be sure they will update it while you are sleeping. ;-) Chances are
your guy's on another side of the globe. :) When escalating to Sev 1,
they will be working on your nights - so be ready to answer the damn
phone. ;-)
On 11/8/06, Sanjay Mishra <smishra_97_at_yahoo.com> wrote:
> Kevin
>
> I even offered the Remote connection so that they can see the issue but no
> reply. Let's wait for some more time else I will call the support number.
--
Best regards,
Alex Gorbachev
The Pythian Group
Sr. Oracle DBA
http://www.pythian.com/blogs/author/alex/
http://blog.oracloid.com
--
http://www.freelists.org/webpage/oracle-l
Received on Wed Nov 08 2006 - 17:23:40 CST
