SSL support for EM 10GR2 Grid Control

We are running EM 10GR2 Grid Control on a Linux box and in trying to use SSL, we realized that the default Oracle Cert does not work with Firefox. So we decided to buy a new cert from Thawte and try to use it instead of the default Oracle certificate. To our surprise we couldn't get it to work and opened a TAR with Oracle. The response from Oracle is that EM 10gR2 GridControl does not handle third-party certificates.

So if you have to use 10gR2 Grid Control(even the stand alone DB console) in SSL mode, your cannot use Firefox. We are using IE and it works but it is very surprising that the product does not support a third-party certificate and your only option is to use the default certificate that comes with it.

Please let me know if any of you have gotten EM 10GR2 Grid Control to work with a third party certificate.

Thanks,
Sunil.

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