Re: testenvironment aix or Linux

On 08/12/2005 08:37:19 AM, Leandro Guimaraes Faria C. Dutra wrote:
>
> Mladen Gogala <gogala_at_sbcglobal.net> gravou em 2005-08-12 09:35:40:
>
> > So, who supports Debian? Any commercial organization or is it DIY
> > stuff, based on groups,
>
> Both. If you need to have a quick fix for a specific situation,
> use either, but be sure to have a contract, either with a Debian vendor or
> an independent organisation; if you want real knowledge, go for DIY.

Debian vendor? I thought that Debian vendor is FSF (GNU)? Who should I ask for? Stallman or Raymond? I'm sure that something like "Richie, your distro is not recognizing my FireWire card, whadda I do?" would eventually lead to problem resolution.

>
>
> > mailing lists and usenet forums? RH is a commercial product. You pay
> > for license and you
> > have support. Debian is not something I would want to use in a
> > commercial environment.
>
> That just shows how little you know about Debian -- or how
> dependent you are on Oracle.

I am an Oracle DBA. I use Oracle to pay the bills. Yes, I am dependent upon it. I used to depend on VAX/VMS but since the demise of DEC, I am using various versions of Unix: SCO, AIX, Solaris, HP-UX and Linux. My favorite one is HP-UX. I don't know much about Debian. They haven't motivated me to learn it, so I am blissfully ignorant of them. I prefer it to stay that way.

>
> Even that may change, as there are initiatives to get proprietary
> vendors' support to Debian -- Debian Core Consortium, UserLinux.
>
>
> > Very better :). When I said "support for Red Hat is the best", it
> > mean't "Oracle's support
> > for RH is the best". Ite missa est, Red Hat is the best.
>
> Nice argument.
>
> Specially when Oracle depelops (used to?) on SuSE.

Why should I care about it? RH is definitely the most popular commercial distro and is definitely supported by Oracle.

>
>
> > Novell is new into the Linux arena
> > and it failed to popularize its Linux product very much.
>
> What are you talking about? Novel just bought SuSE. They have
> years in GNU/Linux, even more years in OSs and they have now one of the
> most popular RPM distros.

One of the two most popular RPM distros. No medal for the second place.

>
>
> > I have very bad experience with SuSe
> > support, while SuSE was a standalone company and I don't want to
> > risk reliving the same experience again.
>
> Could you be specific, please?

Oh yes! I was a proud user of SuSE 8.0 and I am also a proud owner of OpenSound Software commercial license. That means that I paid for license. I installed the software, and it didn't work, as SuSE was usin a non-standard version string, unrecognized by OSS. I called SuSE support and asked them to help me change the version string. SuSE support guy was a prick who told me that
a) Relinking kernel is for gurus only and I shouldn't do it, because I don't strike

   him as a guru.
b) That ALSA is the way to go and that I should use ALSA and forget my application, the one

   that I have paid for.

I kindly thanked him for his help and informed him that he is a prick and that both he and SuSE should eff themselves. He was a bit unclear about the "prick" part as his English wasn't very good but I believe that I did an excellent job with a very thorough explanation. I could hear his face redden over the phone. Needless to say, I will never use SuSE again.   

-- 
Mladen Gogala
http://www.mgogala.com


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