RE: how good is oracle tech support?

From: DENNIS WILLIAMS <DWILLIAMS_at_LIFETOUCH.COM>
Date: Tue, 6 Apr 2004 08:56:59 -0500
Message-ID: <0186754BC82DD511B5C600B0D0AAC4D607B0037C@EXCHMN3>

-----Original Message-----

From: oracle-l-bounce_at_freelists.org
[mailto:oracle-l-bounce_at_freelists.org]On Behalf Of ryan.gaffuri_at_cox.net Sent: Tuesday, April 06, 2004 8:55 AM
To: oracle-l_at_freelists.org
Subject: how good is oracle tech support?

I typically get a copy and paste when I open a non-trivial TAR. I then have to push them to get real support. The latest thing they told me is that the PLAN_TABLE needs to be in each user that wants to use it.

I know this isn't correct. It's on asktom. I use a global temp table in a DBA account and grant privileges on it to everyone.

anyone else have problems with tech support?

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Received on Tue Apr 06 2004 - 08:53:20 CDT