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Friends --
Looks like Dell is moving call centers from India to Texas and Tennessee. Seems that the folks in India, while very polite, have thick accents. Um. Thick, non-Texan, accents. Anyway, this may bode well for us technical folks if this [and the previously discussed article] are the beginning of a "bring the tech jobs back" trend. This may imply that we are [temporarily] moving away from a globalized technical labor force (and therefore global wage equilibrium). Of course, it could mean nothing beyond what it says. Time will tell. In the meantime, here's the link.
Enjoy!
Bambi.
http://www.cnn.com/2003/TECH/biztech/11/24/dell.call.centers.ap/index.html
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Author: Bellow, Bambi
INET: bbellow_at_chi.navtech.com
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