Re: RE: Cary's Book - new topic

Yep, sounds familiar. So there you have your biggest hurdle for the performance project: getting the business to set measurable targets and prioritize the tasks that need attention. How do you "Work first to reduce the biggest response time component of a business' most important user action." if the business can not agree on what that is? I once tried to explain to the CIO that I need measurable goals for a performance "project" (it wasn't a formal project, rather one of those 'make it faster - now' things) and she replied "fewer knocks on my door by the CFO". Of course Cary's evil genie would do the optimization by relocating one of the two such that their offices wouldn't be adjacent anymore.

At 01:24 PM 10/7/2003, you wrote:
>how many projects actually have SLAs? Ive been on 5 projects and none of
>them have had them. Its always been.
>
>Customer: 'It's Slow'
>Me: What is?
>Customer: The application. Make it fast.
>Me: Define fast.
>Customer: As fast as possible. Do it now.

Wolfgang Breitling
Oracle7, 8, 8i, 9i OCP DBA
Centrex Consulting Corporation
http://www.centrexcc.com

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